- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls ... coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered. + Ability to… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Technician ** willperformor provide supportas part of a24/7, 365-day ... ** ** + ITIL v4 Foundations certification **Overview** Weare seeking a **Junior Help Desk Support Technician ** tosupport theOffice of the Director… more
- Koniag Government Services (Vienna, VA)
- Help Desk Technician -...IT-related questions. + Managing the customer's ticketing queue. + Tier 1-2 troubleshooting. + Solving issues such as password ... 88-352_** **Other details** + Job Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly + Vienna, VA 22180, USA < more
- Estes Express Lines (Richmond, VA)
- **Job Summary:** The Service Desk Technician I is responsible for...Minimum of 1 year of technical experience in a help desk environment + Must have a ... first reports of technical related issues or request. The Technician should attempt to resolve as many incidents and...during the first contact before escalating to a higher tier support group. All interactions will be clearly documented… more
- SMX (Fort Belvoir, VA)
- …+ Lead Help Desk operations and personnel + Perform duties as a Help Desk technician as required + Promote professional growth within the Help ... Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site...all IT SM tickets to completion + Provide 24/7/365 Tier 1 support for all environments and networks supporting… more
- CACI International (Chantilly, VA)
- …in Help Desk support and/or system administration Proven experience as a help desk technician or other customer support role Experience and knowledge ... writing skills; responsible for fully documenting problem resolutions for Tier 1 / 2 technicians Motivated and eager to...environment Customer service and/or support experience working in a Help Desk , Service Desk , or… more
- Leidos (Arlington, VA)
- …National Security Sector of Leidos has an upcoming opportunity for an IT Hardware Technician at the Pentagon, Arlington, VA. The IT Hardware Technician will be ... provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military… more
- Stellar Innovations (Fort Belvoir, VA)
- …CE Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after ... SIS has an opportunity for a basic level PC Technician with a current/active SECRET Security Clearance to support...POSITION LOCATED IN FORT BELVOIR, VA. Basic Level PC Technician Duties: + Assist in performing technical operation and… more
- Leidos (Reston, VA)
- …and troubleshooting. * Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier ... a Network Operations Center environment. * Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience. **Original Posting:** April 16, 2025 For US Positions:… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking an ** Tier 2 Helpdesk Specialist** to support large-scale migration and operations on a large, high-profile DOD contract in **Fort ... role, a successful candidate you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and cybersecurity defense… more