- Somatus (Mclean, VA)
- …and mental well-being + Community engagement opportunities + And more! The Director, IT Service Operations will be responsible to develop, implement, and ... Drive the delivery of 24x7 systems availability and performance through effective IT Service + Management processes, executive communications, and return-to-… more
- Red River (Chantilly, VA)
- …as the **primary day-to-day contact for assigned clients** , working closely with ** Service Desk Leadership** , who oversees technical operations, and the ** ... against SLAs and KPIs in coordination with SDM and Service Desk Leadership. + Drive the creation...field. + 5+ years of experience in managed services, IT service delivery, or client-facing operations roles.… more
- Epsilon, Inc (Alexandria, VA)
- **Technical Lead ** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, we're combining our ... based on business needs. **An average day:** As Technical Lead , you will serve as the primary technical resource...as a technical liaison between executives, developers and other IT departments. + Serve as the primary technical escalation… more
- Home Depot (Virginia Beach, VA)
- …learn to oversee the smooth operation of several key areas, including the Customer Service Desk , Receiving, Tool Rental, Order Fulfillment, Lot Loaders, and the ... **Position Purpose:** Operations Assistant Store Manager in Training (OASM- IT ) will gain hands-on experience in the key responsibilities and functions of a… more
- Epsilon, Inc (Manassas, VA)
- …**Our Customer's Mission:** Team Epsilon has been chosen to deliver full-spectrum IT and Cyber Security support to a critical and enduring multinational organization ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... to customer trouble calls and tracking tickets in the IT /AV tracking software. Collect requirements from customers to meet...the MCU network. + Coordinate with the IA Task Lead to incorporate required IA controls into network and… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication...root causes. + Collaborate with the team and team lead to keep knowledge base articles (KBAs) accurate and… more
- Red River (Falls Church, VA)
- …will be on the front line for generating interest in Red River's service offerings. Sales Development Representatives make cold calls to prospects to identify ... Tasks:** + Uncover opportunities for Account Executives to sell innovative offerings for IT Managed Services, Cloud, Cyber Security, Voice solutions and More. + Make… more
- Nightwing (Sterling, VA)
- …defense, civil, and commercial markets. We are seeking a highly motivated and experienced ** Service Desk Lead ** to manage our IT Service Desk ... Lead and manage the Service Desk team to provide exceptional IT support...**Experience** : Minimum 7+ years of experience as an IT Service Desk professional, with… more
- System One (Arlington, VA)
- …an IT support team, onsite at a federal client site. The IT Service Desk Tower Lead will oversee the day-to-day operations of the service desk ... Job Title: Service Desk Tower Lead ...Job Title: Service Desk Tower Lead Location: Arlington, VA...Desk + At least 5 years in an IT outsourcing environment to manage Contractor Personnel performance of… more
