- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... 2nd, or 3rd). + Deliver a comprehensive range of IT support services, covering devices and network...support , and assistance to walk-in customers at the Service Desk . Enter problem reports into the… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an ** IT Service Desk Analyst** to support the Navy's Service Management, Integration and Transport Program (SMIT) at ... computer to fix an issue. In other cases, the service desk analyst walks the user through...primary focus + May escalate complex problems to higher-level IT support specialists and experts if they… more
- TekSynap (Chantilly, VA)
- … Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the customer's ... catalog and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance on… more
- General Dynamics Information Technology (Quantico, VA)
- … Support Services **Skills:** Help Desk Support , IT End User Support , IT Service Desk **Certifications:** CompTIA Security+ CE | CompTIA - ... ANALYST WILL MAKE AN IMPACT:** + Initiate and resolves service request/problem incidents + Track IT equipment...+ **Required Experience:** 2+ years of IT support experience in a Help Desk environment… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …part of an IT Service Desk team responsible for Tier 1-3 support ....IT support as part of a Service Desk operation + Ensure all time ... and other network peripheral devices + Provide quality customer service and support for designated equipment +...+ 5+ years of relevant work experience + Prior IT Operations support experience with a blend… more
- ManTech (Herndon, VA)
- …Administration or a related field + 8+ years of experience in service desk operation, leading IT support teams and delivering high-quality end-user ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our...Tier 0 - 2 (and select Tier 3) operations support . Additionally in this role you will work closely… more
- System One (Arlington, VA)
- …a Service Desk Tower Lead to lead an IT support team, onsite at a federal client site. The IT Service Desk Tower Lead will oversee the ... Job Title: Service Desk Tower Lead Location: Arlington,...Desk + At least 5 years in an IT outsourcing environment to manage Contractor Personnel performance of… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... with the FDIC Service Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the Service Desk team… more
- General Dynamics Information Technology (Chantilly, VA)
- …Technical Skills: Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred * Security ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,Problem… more
- MPR Associates (Alexandria, VA)
- …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a unique, ... and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more complex problems. + Uses remote… more
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