- AeroVironment (Herndon, VA)
- …**Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest technical escalation point ... adherence to service -level expectations. + Represent the IT Service Desk during Change...equivalent experience. + Minimum 5-7 years of experience in IT support , with at least 2 years… more
- NuAxis Innovations (Falls Church, VA)
- …**Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the US Fish and Wildlife Service (FWS) in Falls Church, VA. ... This on-site role is part of a mission-critical IT support team delivering responsive technical assistance...maintain desktop/laptop hardware and software. . Track and manage IT service tickets and escalate complex issues… more
- Red River (Chantilly, VA)
- …primarily responsible for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly from customers as ... meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs to… more
- Red River (Chantilly, VA)
- …account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs to develop subject ... the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC engineers...Minimum 1 years of IT experience with IT administration and support experience with windows… more
- Somatus (Mclean, VA)
- …and mental well-being + Community engagement opportunities + And more! The Director, IT Service Operations will be responsible to develop, implement, and ... Drive the delivery of 24x7 systems availability and performance through effective IT Service + Management processes, executive communications, and return-to-… more
- NuAxis Innovations (Sterling, VA)
- …Desktop Support Technician will provide on-site client hardware and software desk -side support and remote client-side support for teleworkers, ensuring ... **Desktop Support Technician** Location **Sterling, VA** \# of openings...**1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience… more
- Red River (Chantilly, VA)
- …for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... issues through resolution is key. **Primary Position Tasks:** + Answer incoming support calls and handle tickets assigned through ServiceNow in a prompt,… more
- Tyto Athene (Reston, VA)
- …Athene is searching for a **Systems Analyst** to serve as a resource on the Customer Service Desk Team for remote support services for all customer regional ... locations. The Service Desk Team provides a mixture of Tier 1.5 and... IT related field or equivalent. + Industry support center or help desk experience. +… more
- AeroVironment (Arlington, VA)
- …**Position responsibilities:** + Primarily GRC role with team management responsibilities + Support IT projects by participating in the design, development, and ... criteria used in obtaining results; challenges are sometimes?unique. + Provide customer service and inter-departmental support + Analyze email and communicate… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …as the primary escalation point for all program-related technical issues, providing advanced support beyond the Service Desk and coordinating with internal ... Time. This position supports organizational leadership in the planning, implementation, support , and management of contract-specific IT needs, Information… more
