- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service ... 2nd, or 3rd). + Deliver a comprehensive range of IT support services, covering devices and network...support , and assistance to walk-in customers at the Service Desk . Enter problem reports into the… more
- NANA Regional Corporation (Alexandria, VA)
- …**Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, ... Government. The ideal candidate will provide leadership for the IT Service Desk team and...+ 9+ years of experience in service desk operations, call center, and deskside support .… more
- Choisys Technology (VA)
- …not required as there will be on-the-job training. + Preferred - 1-2 years of IT support or Service Desk experience, preferably in a structured IT ... metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 1 Service Desk Technician provides first-level technical support to end… more
- General Dynamics Information Technology (Quantico, VA)
- …**Skills:** Executive Support ,Help Desk Support , IT End User Support , IT Service Desk **Certifications:** CompTIA Security+ CE | CompTIA - ... resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or...+ **Required Experience:** 5+ years of IT support experience in a Help Desk environment… more
- General Dynamics Information Technology (Quantico, VA)
- … Support Services **Skills:** Help Desk Support , IT End User Support , IT Service Desk **Certifications:** CompTIA Security+ CE | CompTIA - ... ANALYST WILL MAKE AN IMPACT:** + Initiate and resolves service request/problem incidents + Track IT equipment...+ **Required Experience:** 2+ years of IT support experience in a Help Desk environment… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …part of an IT Service Desk team responsible for Tier 1-3 support ....IT support as part of a Service Desk operation + Ensure all time ... and other network peripheral devices + Provide quality customer service and support for designated equipment +...+ 5+ years of relevant work experience + Prior IT Operations support experience with a blend… more
- CoStar Realty Information, Inc. (Arlington, VA)
- …commitment to prior employers + 3+ years of experience in corporate IT , Service Desk , or Telecom support roles + Experience supporting enterprise systems ... trends + Troubleshoot user phone/communication issues + Work with service providers to support troubleshooting issues +...and system failures. + Escalate complex problems to senior IT staff or specialized teams as needed. + Develop… more
- Clark Construction Group, LLC (Mclean, VA)
- …1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + Foundational understanding of enterprise ... by providing prompt, courteous, and accurate Tier 1 application support ; troubleshooting common user issues; fulfilling service ...an IT ticketing system (eg, ServiceNow, JIRA Service Desk , Zendesk) + Strong organizational skills… more
- Spectrum Comm Inc (Falls Church, VA)
- …Technology or related field; equivalent experience considered. + 1-3 years of experience providing IT support in a help desk or desktop support ... Position Overview The Help Desk Technician provides on-site technical support ...network issues while maintaining a high standard of customer service . The position supports daily IT operations,… more
- Steampunk (Mclean, VA)
- …Design and implement automated IT processes, notifications, approvals, etc. to streamline service delivery + Analyze service desk metrics (ticket volume, ... guides, and standard operating procedures for service desk processes. + Provide end-user support , troubleshooting,...process improvement initiatives + Experience with APIs and integrating service desk platforms with HR, IT… more