- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service ... 2nd, or 3rd). + Deliver a comprehensive range of IT support services, covering devices and network...support , and assistance to walk-in customers at the Service Desk . Enter problem reports into the… more
- Leidos (Fort Belvoir, VA)
- …operating in CONUS and OCONUS locations. The successful candidate will manage all facets of IT Service Desk support , from daily operations and ... **Description** Leidos is seeking a dynamic and experienced **Senior IT Service Desk Manager** to support a large, high-profile DOD contract in **Fort… more
- NANA Regional Corporation (Alexandria, VA)
- …**Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, ... Government. The ideal candidate will provide leadership for the IT Service Desk team and...+ 9+ years of experience in service desk operations, call center, and deskside support .… more
- General Dynamics Information Technology (Quantico, VA)
- … Support Services **Skills:** Help Desk Support , IT End User Support , IT Service Desk **Certifications:** CompTIA Security+ CE | CompTIA - ... resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or...+ **Required Experience:** 5+ years of IT support experience in a Help Desk environment… more
- Leidos (Fort Belvoir, VA)
- …CONUS and OCONUS locations. In this role, the successful candidate will provide comprehensive IT Service Desk support , including installing, operating, ... DOD contract. As a key member of the Service Desk team, you will provide critical IT support that enables the agency's Information Management &… more
- Clark Construction Group, LLC (Mclean, VA)
- …1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + Foundational understanding of enterprise ... by providing prompt, courteous, and accurate Tier 1 application support ; troubleshooting common user issues; fulfilling service ...an IT ticketing system (eg, ServiceNow, JIRA Service Desk , Zendesk) + Strong organizational skills… more
- GovCIO (Richmond, VA)
- …activities. The position works closely with IT operations, service desk , and other cross functional teams to support day-to-day asset management ... completeness of asset records + **Collaboration & Customer Support ** + Work with service desk and IT support teams to resolve asset-related issues +… more
- TekSynap (Dahlgren, VA)
- …analysis of recurring issues and provide corrective action recommendations. + Support IT Service Management (ITSM) processes, includingincident,problem, ... technicalassistanceto end-users, managing and resolving complex IT service requests and incidents using enterprise help desk...of professional experience in Industry, Federal, or DoD Help Desk Support using a help desk… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... with the FDIC Service Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the Service Desk team… more
- AeroVironment (Herndon, VA)
- …**Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest technical escalation point ... adherence to service -level expectations. + Represent the IT Service Desk during Change...equivalent experience. + Minimum 5-7 years of experience in IT support , with at least 2 years… more