- ITC Federal, Inc (Fairfax, VA)
- IT Service Desk Ticketing System Administrator - DHS Federal Law Enforcement Training Center (FLETC) Location US- ID 2025-1450 Remote No Overview JOB ... TITLE: IT Service Desk Ticketing System Administrator GOVERNMENT AGENCY : Department of Homeland Security (DHS), Federal Law Enforcement Training Center… more
- ITC Federal, Inc (Fairfax, VA)
- … Service Desk Lead will oversee the day-to-day operations of the IT Service Desk , providing leadership, coordination, and technical guidance to ensure ... IT support operations. Responsibilities RESPONSIBILITIES: Lead and manage Service Desk operations to ensure prompt, professional,...ITIL-based service management methods and using recognized Service Desk ticketing systems (eg,… more
- NuAxis Innovations (Falls Church, VA)
- …Install, configure, and maintain desktop/laptop hardware and software. . Track and manage IT service tickets and escalate complex issues as needed. . Participate ... **Help Desk Technician** Location **Falls Church, VA** \# of...**1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience… more
- The Computer Merchant, LTD. (Reston, VA)
- …* Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base * Break/Fix support for ... with 5+ years of prior relevant experience * Customer service -focused attitude * Current Secret clearance * Ability to...Department of Justice. The program provides a range of IT services, including help desk , deskside support,… more
- Planet Labs PBC (Arlington, VA)
- …as the primary liaison between Planet, the building manager, and all service vendors (eg, HVAC, plumbing, electrical). Manage and triage all facilities-related ... visitor management, and emergency preparedness. Infrastructure Support: Coordinate with the IT team on network troubleshooting, and ensure the seamless operation of… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service ... installed at NNSY and telecommunication services. The CIO provides IT approval for IT purchases made for...email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the… more
- CACI International (Sterling, VA)
- …degree) + Experience with ServiceNow ticketing systems + Experience with JIRA Service Desk + Experience with Problem and Incident Management + Experience ... Service Desk Lead Job Category: Information...assurance, and release management + Familiarity with the general IT practices and terminology + Excellent written and verbal… more
- Koniag Government Services (Vienna, VA)
- **Part time Service Desk - Weekends** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...are not limited to:** + Providing answers to general IT -related questions. + Managing the customer's ticketing … more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. ... knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may...a production environment. + Understanding of and experience applying ** IT Service Management (ITSM) best practices** ,… more
- General Dynamics Information Technology (Quantico, VA)
- …Family:** Technical Support Services **Skills:** IT End User Support, IT Help Desk , IT Service Desk **Certifications:** CompTIA Security+ CE | ... This position is pending funding. The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel...Top Secret clearance. + **Required Experience:** 5+ years of IT support experience in a Help Desk … more
