• IT Service Management

    SAIC (Fort Belvoir, VA)
    **Description** SAIC has an opening for an IT Service Management ( ITSM ) Operations Advisor to assist a Government customer oversee the daily operational ... to normal IT operations. Candidates will be expected to leverage traditional IT Service Management ( ITSM ) processes, such as Event Management ,… more
    SAIC (08/22/25)
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  • ITSM Analyst

    Insight Global (Mclean, VA)
    Job Description The Enterprise IT Service Management ( ITSM ) Analyst/Senior Analyst is responsible for the maintenance and daily activities as well as the ... Continual Service Improvement (CSI) of existing IT Service Management functions. This...and administrative support for Major Incident response and Problem Management investigations. - Compiles ITSM reports on… more
    Insight Global (09/09/25)
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  • Technical Lead Service Management

    CACI International (Sterling, VA)
    …This key position will oversee the development, integration, and management of ITIL-based IT Service Management ( ITSM ) processes across the program, ... working with Government clients, specifically within the Intelligence Community + Familiarity with IT Service Management toolsets such as ServiceNow or… more
    CACI International (07/26/25)
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  • Pre-Sales Technical Consultant ServiceNow…

    Teleperformance USA (VA)
    …**We are seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM ( IT Service Management ), CRM (Customer Relationship ... Management ), and ITOM ( IT Operations Management ) offerings. In this role,...client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product… more
    Teleperformance USA (07/26/25)
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  • Network Request Fulfillment Quality Assurance Lead

    CACI International (Sterling, VA)
    …be responsible for developing, implementing, and maintaining quality assurance procedures within the IT Service Management ( ITSM ) framework, focusing on ... process owners to ensure alignment of quality assurance activities with overall service management objectives. + Lead training initiatives to educate team… more
    CACI International (07/26/25)
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  • Service Delivery Manager - Software Asset…

    CACI International (VA)
    …The ideal candidate will possess a strong understanding of software development lifecycles, IT service management ( ITSM ) best practices, and ... Service Delivery Manager - Software Asset Management...years of experience). + 5+ years of experience in IT service delivery or IT ...+ 5+ years of experience in IT service delivery or IT operations. + Strong… more
    CACI International (08/08/25)
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  • BMC Remedy/Helix Developer Principal | Active…

    General Dynamics Information Technology (Fairfax, VA)
    …Required:** None **Job Family:** Software Engineering **Skills:** BMC Helix,BMC Remedy,BMC Remedy IT Service Management ( ITSM ),Software Development ... flows. + Expert familiarity in one or more 20.x ITSM applications including Incident Management , Remedy Knowledge... Level Management , Service Request Management , Smart Reporting, Smart IT , or Digital… more
    General Dynamics Information Technology (08/08/25)
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  • ServiceNow Technician

    TekSynap (Chantilly, VA)
    …administration, configuration, and scripting, ensuring the platform aligns with business needs and IT Service Management ( ITSM ) best practices. This ... services andapplications. Theservice desk uses ServiceNow asanInformation Technology Service Management ( ITSM ) tool set...actionable service catalog and support for other IT service management functions. ServiceNow… more
    TekSynap (08/23/25)
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  • CMDB Data Configuration Analyst

    CACI International (Chantilly, VA)
    …and training materials. + Work with IT teams to integrate CMDB data with other IT service management ( ITSM ) processes, such as incident management ... IT infrastructure components (servers, networks, storage, databases). + Knowledge of IT service management ( ITSM ) frameworks, such as ITIL. +… more
    CACI International (07/08/25)
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  • Senior ServiceNow Architect

    CompuCom (Richmond, VA)
    …will possess in-depth expertise in ServiceNow Architecture and Integration, with a strong focus on ** IT Service Management ( ITSM )** and ** IT ... role will be instrumental in designing scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise. The… more
    CompuCom (06/21/25)
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