- PenFed Credit Union (Mclean, VA)
- …it's about being a part of the PenFed family. PenFed is hiring a (Hybrid) ITSM Analyst at our Tysons, Virginia; Omaha, Nebraska or San Antonio, Texas location. ... procedures so that they contribute to a stable production environment. The ITSM Analyst will ensure that incidents, problems and changes are handled effectively,… more
- General Dynamics Information Technology (Chantilly, VA)
- …Yes **Job Description:** GDIT is seeking an individual to fill a position as an ITSM Incident Management Analyst for our team. This individual will be part of ... operations and maintenance activities. Day-to-day activities of the Incident Management Analyst include: + Triage Incident, Change, and other ticket types according… more
- SAIC (Reston, VA)
- …deployment, and operations of IT Infrastructure based processes. The Process Analyst support the deployment of processes and procedures working with stakeholders ... **Job Responsibilities:** + Support the planning, design, and implementation of ITSM Request Fulfillment and Service Catalog processes to meet evolving and… more
- Bank of America (Richmond, VA)
- ServiceNow Knowledge Process Analyst Chandler, Arizona;Richmond, Virginia; Plano, Texas; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia **Job ... and employees. **About the Role:** The **ServiceNow Knowledge Process Analyst ** is a key role within the Technology Service...a group that enforces standardized governance methods across all ITSM processes. This net new role in the organization… more
- CACI International (Chantilly, VA)
- Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... None Type of Travel: None * * * As a Service Performance Management Analyst , you will design, execute, and interpret past and real-time data to identify trends,… more
- VF Corporation (VA)
- ** Analyst , Software Asset Management** **Summary/Purpose:** This key technical position within Digital Technology encompasses Software Asset Management which ... software for the life of the organization. The Software Asset Management (SAM) Analyst will work closely with IT Vendor Management, Procurement, ITSM ,… more
- CACI International (Chantilly, VA)
- Senior Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... None Type of Travel: None * * * The Service Performance Management Analyst designs, executes and interprets past and real-time data to identify trends, reconcile… more
- Peraton (Alexandria, VA)
- Responsibilities Peraton is seeking a skilled Quality Assurance Process Analyst to join our growing team! The ideal candidate will be responsible for quality of ... using ITIL and industry best practices. + Coordinating and collaborating with ITSM practice owners to identify and drive improvements to services, service delivery… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... well in this role, familiarity with IT Service Management ( ITSM ) principles and a strong foundation in SAP ERP...ticketing + Collaborate with the Defense Army Account within ITSM + Troubleshoot and resolve technical issues + Communicate… more
- CACI International (Sterling, VA)
- Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... seeking an experienced and highly motivated Network Service Provider Performance Management analyst . This candidate should have 5 or more years of service operations… more