- Humana (Richmond, VA)
- **Become a part of our caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming ... telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer… more
- Mass Markets (VA)
- …and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound contacts in a courteous, timely, and professional ... time for any reason. ID2025-49320 Updated Date11/13/2025 DepartmentUnlicensed Insurance Representative Positions ScheduleMultiple Schedule Options BonusYes EducationHigh School Diploma/GED… more
- TEKsystems (Hampton, VA)
- …to the confidentiality and privacy policies. * Respond effectively to all forms of inbound and outbound contacts . * Track and document all inquiries using the ... applicable systems. * Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.… more
- Mass Markets (VA)
- …and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound contacts in a courteous, timely, and professional ... manner + Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable + Follow the processes of the Client program and… more
- Mass Markets (VA)
- …and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound contacts in a courteous, timely, and professional ... manner + Ensure first call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed + Accurately document and process customer… more
- Mass Markets (VA)
- …and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound contacts in a courteous, timely, and professional ... manner + Knowledgeable regarding Internet Service Provider services. Do you know what it means to "Pair a Remote"? + Trouble shoot data, video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective… more
- Amazon (Arlington, VA)
- …potential for both new and existing AWS customers. As an AWS Demand Generation Representative you will be part of shaping the future of how technology is deployed ... new business opportunities across thousands of accounts. As a Demand Generation Representative (DGR), you will have the exciting opportunity to help prospects and… more
- SolomonEdwards (Richmond, VA)
- …a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data entry ... discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an...you can trust a respectful, secure experience from verified contacts . Copy/paste this URL to learn more about how… more