- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- ** Junior Process and Incident Management Specialist** **Category:** Business Analysis (functional and technical) **Main location:** United States, ... Full Time **Position Description:** We are seeking a proactive and detail-oriented Process and Incident Management Specialist to join our team. The ideal… more
- AIG (Reston, VA)
- …improvement by recommending and collecting various key metrics for reporting to senior management on Incident Response. Requirements: + An understanding of cyber ... Senior Cyber Defense Incident Responder AIG is seeking a highly skilled...management and prioritization), and also employ a rigorous process for all follow-up / coordination activities + Comfortable… more
- Amazon (Arlington, VA)
- …Supervisor, you will own service delivery across an assigned team responsible for the daily incident management work within the BAC. New hires must excel in team ... for action, and a wide range of technical and interpersonal skills. Time management and continuous task prioritization is crucial to delivering support services in… more
- Chenega Corporation (Springfield, VA)
- …determine malfunctions that continue to occur. + Create a ticket in the approved incident management system for all support calls received or route user support ... **Req ID:** 36608 **Summary** ** Junior Helpdesk Specialist** **Springfield, VA** Are you ready...customers seeking help. + Walk customers through the problem-solving process . + Run diagnostic programs to resolve problems. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …Asked Questions (FAQs) + Provide customer onboarding and offboarding. + Provide account management support. + Provide 24/7 Tier 1 support for all environments and ... Route Tier 2/3 tickets to appropriate sustainment teams + Process all IT SM tickets to completion. + Assist...+ Participate in training, testing, and exercises related to incident response and contingency planning. Required Qualifications + Active… more
- Systems Engineering Solutions Corporation (Chantilly, VA)
- …solutions in on-premises, cloud, or hybrid environments. . Monitoring & Incident Management : | Ensure 24/7 infrastructure monitoring, performance optimization, ... depending upon audience and context. Excellent active listening skills. . Quantitative Management : Ability to determine process measures and track to determine… more
- Amazon (Arlington, VA)
- …Python, Go, or other relevant languages * Provide technical mentorship to junior engineers and establish security engineering best practices * Partner with software ... to build security controls directly into the development lifecycle * Lead security incident responses and drive root cause analysis for complex security events *… more
- Lumen (Richmond, VA)
- …SIEM rule changes, customer escalations and inquiries, help develop improved threat analysis process and procedures, and mentor and train junior team members to ... role will focus on complex, advanced security event and incident monitoring, threat hunting, and deep analysis of threat...to existing rules + Directly support, train and mentor junior and new team members **What We Look For… more
- TekSynap (Ashburn, VA)
- …solutions and other applicable tools. Provide recommendations for Information Spillage Incident Response efforts on handling and sanitization methods pursuant to ... handling and escalating security issues or emergency situations appropriately; providing incident response capabilities to isolate and mitigate threats to maintain… more
- Amazon (Arlington, VA)
- …pose a risk to Amazon customers and data. - You will work alongside incident responders and support the investigation of ongoing security issues. - You will ... awareness of the threat landscape. - Coach and mentor junior security engineers internal to the team and across...Threat Hunting team is a component of the Security Incident Response Team (SIRT) and is responsible for proactively… more
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