- CARMAX (Richmond, VA)
- …CarMax, the way your career should be! **ABOUT THIS JOB** The Manager of Customer Experience Strategy supports CarMax's brand experience evolution by ... This role contributes to initiatives that enhance brand engagement, customer satisfaction, and word-of-mouth advocacy (NPS). The Manager...+ 4-6 years of relevant experience in customer experience strategy , brand … more
- The Hertz Corporation (Richmond, VA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) ... across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain,… more
- Capital One (Mclean, VA)
- Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining ... and our industry. **About the Team** The US Card Customer Services & Strategy team has several...an MBA with a quantitative concentration **Preferred Qualifications:** + Experience translating business strategy and analysis into… more
- Capital One (Mclean, VA)
- Senior Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires ... and our industry. **About the Team** The US Card Customer Services & Strategy team has several...an MBA with a quantitative concentration **Preferred Qualifications:** + Experience translating business strategy and analysis into… more
- Datavant (Richmond, VA)
- …and life experiences to realize our bold vision for healthcare. As the Commercial Strategy and Analytics Manager at Datavant, you will play a crucial role ... to support the transformation of the commercial org through customer segmentation, GTM models design, sales strategy ...To The Table:** + Minimum of 7 years of experience in commercial strategy , management consulting, business… more
- Capital One (Mclean, VA)
- Sr. Business Manager - Retail Fraud Strategy and Analytics Summary: As a Senior Manager , Business Analysis at Capital One, you will apply your strategic and ... continuous learning, and rewards innovation. Fraud - when a customer 's personal information is stolen or bank account is...an expert in crafting written documents that articulate your strategy for audiences of all levels, and accompanying those… more
- Amazon (Arlington, VA)
- …a Senior Marketing Manager to champion the executive audience in campaign strategy , working across AWS marketing teams to represent customer needs in AWS ... and Integrated Demand Plans (IDPs). The role will orchestrate the executive customer journey and determine optimal touchpoints for AWS marketing communications and… more
- Capital One (Mclean, VA)
- …and tackling some of our most challenging problems relating to the digital customer experience . This role will lead problem solving processes in partnership ... Senior Business Manager - Digital Product Strategy As... team. ECP is responsible for Capital One's digital customer experiences, including its award winning mobile app, its… more
- CARMAX (Richmond, VA)
- …and owned channel strategies. . Passion for brand building, innovation, and customer experience . . Bachelor's degree in marketing, communications, business, or ... way your career should be! Position Summary The Senior Manager of Brand Strategy plays a critical...of strategic brand initiatives. Qualifications . 10+ years of experience in brand strategy , brand experience… more
- Capital One (Mclean, VA)
- Manager - Interview Strategy & Logistics Capital One's interview Strategy & Logistics (ISL) team is a critical service provider for Talent Acquisition (TA) ... for good. ISL focuses on delivering a great candidate experience , providing trusted interview reads for hiring managers, and...to implement high-impact changes in TA. As an ISL Manager , you will lead and develop a team that… more
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