- CARMAX (Richmond, VA)
- …CarMax, the way your career should be! **ABOUT THIS JOB** The Manager of Customer Experience Strategy supports CarMax's brand experience evolution by ... This role contributes to initiatives that enhance brand engagement, customer satisfaction, and word-of-mouth advocacy (NPS). The Manager...+ 4-6 years of relevant experience in customer experience strategy , brand … more
- Coast Guard Community Services Command (Chesapeake, VA)
- …Negotiable Who May Apply: All Sources Location: Chesapeake, VA - Headquarters Customer Experience Manager - Lead CX Strategy , CRM, & Loyalty Programs for ... CGX's Enterprise Growth DUTIES : The Customer Experience Manager leads and...staff. Plans, organizes, assigns, advises, counsels, oversees budget and strategy . Directs assignments, answers questions, completes work performance reviews;… more
- The Hertz Corporation (Richmond, VA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) ... across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain,… more
- Capital One (Mclean, VA)
- Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining ... and our industry. **About the Team** The US Card Customer Services & Strategy team has several...an MBA with a quantitative concentration **Preferred Qualifications:** + Experience translating business strategy and analysis into… more
- Capital One (Mclean, VA)
- Senior Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires ... and our industry. **About the Team** The US Card Customer Services & Strategy team has several...an MBA with a quantitative concentration **Preferred Qualifications:** + Experience translating business strategy and analysis into… more
- Capital One (Mclean, VA)
- Manager , Risk Management: Card Risk Customer Services Strategy & Controls Do you like working in the spotlight? Are you ready to work on the front line of a ... also develop and implement innovative solutions? As a Risk Manager at Capital One you'll be responsible for working...to decisive outcomes + You effectively translate data and strategy into influential and action oriented narratives tailored for… more
- CARMAX (Richmond, VA)
- …customers to complete as much of the car buying process online as desired + ** Customer Experience Center (CEC) Strategy ** - Works to ensure CarMax's contact ... CarMax, the way your career should be! Job Description ** Manager , Retail Strategy & Analytics:** **About The...strategy to help ensure customers receive a great experience today while driving CarMax's eCommerce & omnichannel transformation.… more
- Capital One (Mclean, VA)
- Sr. Business Manager - Retail Fraud Strategy and Analytics Summary: As a Senior Manager , Business Analysis at Capital One, you will apply your strategic and ... continuous learning, and rewards innovation. Fraud - when a customer 's personal information is stolen or bank account is...an expert in crafting written documents that articulate your strategy for audiences of all levels, and accompanying those… more
- SHRM (Alexandria, VA)
- …of more than 362 million workers and their families globally. **Summary** The Manager , Performance Marketing & Automation Strategy is a hands-on role responsible ... associated marketing automation tools (not including Adobe Creative products). + Demonstrated experience as a People Manager , with responsibility for directly… more
- Cardinal Health (Richmond, VA)
- …lower the cost of specialty products for our customers. **Position Summary:** The Strategy Sr. Manager will collaborate to help shape the biosimilar sourcing ... competitive intelligence, market research, market access, corporate analysis, etc. + Experience in consulting, strategy , business development, R&D, and/or… more