- Liberty Utilities (Gloucester, VA)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... + Recommend and implement process improvements based on data insights . + Support the Manager of Data...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Oracle (Richmond, VA)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... Success and NetSuite internally and externally. As Sr Manager , CS Insights Content and Engagement, you...topics into compelling, audience-appropriate narratives. * Ensure consistency in voice , tone, and brand across all customer -… more
- Coinbase (Richmond, VA)
- …* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights to improve quality and performance. * Provide technical ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define… more
- SHRM (Alexandria, VA)
- …of collaboration and learning by facilitating regular cross-functional syncs to share insights , best practices, and voice -of- customer learnings. + Oversee ... content, and tools flow seamlessly to drive pipeline velocity, conversion, and customer growth. The Manager oversees the creation, organization, and performance… more
- Oracle (Richmond, VA)
- **Job Description** **Principal** **Technical Program Manager (TPM), Oracle Cloud Infrastructure - Job level IC4** Overview Are you a creative person who loves a ... you've been dreaming of as our Principal Technical Program Manager . If you have a passion for innovation in...leading initiatives to improve, deliver, and enable reporting and insights . You will manage the development and implementation process… more
- Oracle (Richmond, VA)
- **Job Description** Product Marketing Manager - Oracle Fusion Data Intelligence As a Product Marketing Manager for Oracle's Fusion Data Intelligence, you will be ... generation, and analyst impact. **3. Competitive Intelligence & Market Insights ** + Monitor competitor capabilities, positioning, and messaging to proactively… more
- Coinbase (Richmond, VA)
- …alignment. Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, ... sizing, opportunity assessment, and turning complex data into actionable product insights * Demonstrated experience driving AI-powered customer support… more
- Cisco (Herndon, VA)
- …Meet the Team Cisco Security & Infrastructure seeks a Product Marketing Manager with deep technical expertise, marketing insights and phenomenal storytelling ... your customers' struggles. You will work closely with sales, campaigns, and customer success teams to ensure your product positioning resonates with target… more
- Oracle (Richmond, VA)
- …products by identifying high-impact automation opportunities within EHR workflows. + ** Customer Insights & Market Analysis:** Conduct comprehensive customer ... (CAA) empowers healthcare providers by integrating generative AI and advanced voice capabilities to minimize manual documentation and administrative tasks. Our… more
- S&P Global (VA)
- …the Role:** **Grade Level (for internal use):** 10 **About the Role:** The Account Manager role serves as the primary commercial lead for an assigned portfolio of ... across the full MI product suite. **Responsibilities and Impact:** The Account Manager is the central point of contact, responsible for collaborating across internal… more