- Zeiders Enterprises, Inc (Woodbridge, VA)
- …workforce planning and management processes, including forecasting staffing needs, scheduling service delivery within the call center. This role supervises ... directly to the Clinical Operations Manager, and is a member of the Virtual Clinical Counseling (VCC) Program Supervisory...Create and manage employee schedules to ensure coverage of service delivery requirements. + Monitor real-time call … more
- GAP Solutions Inc (Herndon, VA)
- …+ **One year previous experience.** **Minimum Qualifications:** + **Experience as a customer service representative in a call center is preferred.** + ... in each region and their requirements for one-on-one contact with Member , Providers and client staff.Respond effectively to incoming telephone calls and/or… more
- TEKsystems (Winchester, VA)
- … Representatives with a Fortune 100 Financial Institution in the world! Position: Member Service Representative Location: Winchester, Virginia, 22602 (Hybrid ... multiple system adaptability and engagement methods to ensure optimal member experience and customer service + Perform...School Diploma/GED required + 1-2 years of recent customer service experience working directly with customers ( call … more
- Conduent (VA)
- …your website, can you assist? **Requirements for Remote Call Center Representative :** Successfully complete customer service assessment & typing test on a ... where individuality is noticed and valued every day. **Remote Call Center Representative ** Our call ...are members of a supportive team. Your excellent customer service and communication skills will help us create positive… more
- Chartway Federal Credit Union (Virginia Beach, VA)
- …and communities. A Financial Solutions Representative I reports to the Member Solutions Center Service Manager and is responsible for providing exceptional ... service experiences in a fast-paced call center environment. Day to day interactions include assisting...member and account information as needed + Maintain Member Solutions Center service levels by handling… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …status, and will not be discriminated against on the basis of disability. Keyword: Member Service Representative From: United States Senate Federal Credit ... in accordance with established policies and procedures, provides quality service to all members via the call ...in a courteous, engaging, professional manner and provides excellent member service to both members and internal… more
- TEKsystems (Stephens City, VA)
- …who are dependable and committed to quickly resolving needs while providing excellent service to company account holders. Once hybrid: + Cannot use satellite, hot ... to use a longer cable equipment will not work satisfactorily. Internet service providers will install additional hard-wired connections in desired locations upon… more
- TEKsystems (Winchester, VA)
- …Top Skills Details customer service , data entry, inbound and outbound calls, call center Responsibilities + Ensure account and member security by identifying ... TEKsystems is currently searching for career-driven candidates interested in a Member Services Representative opportunity with a Fortune 100 Financial… more
- TEKsystems (Winchester, VA)
- …Every Day We're looking for friendly, reliable individuals to join our team as Member Service Representatives in a fast-paced, 24/7 contact center. If you enjoy ... helping others and want to build valuable skills, this is a great place to start. What You'll Be Doing + Serve as the first point of contact for members, answering questions and handling requests with professionalism and care. + Share clear, helpful… more
- CVS Health (Richmond, VA)
- …and member education around online resources. The **Customer Service Representative ** guides the members through their respective benefit ... CVS/Aetna has an opportunity available for a full-time **Customer Service Representative ** , aligned with the Behavioral...in each interaction. **Required Qualifications:** + 1-3 years of call center and/or customer service experience. +… more
