- University of Virginia (Charlottesville, VA)
- …in-person, or telephone. Complaints can be complex, requiring investigative work by the Patient Relations Representative . Many complaints may be emotionally ... seek solutions to concerns and complaints. Coordinate complaint resolution between the patient or their legally authorized representative and the healthcare… more
- Veterans Affairs, Veterans Health Administration (Chesapeake, VA)
- …Careers - Prosthetics: https://youtube.com/embed/3NUvF5jjErQ Serves as a Prosthetic Representative (Supervisor) completing a variety of supervisory and ... related to prosthetic and sensory aid activities. Serves as a VHA and PSAS representative on local facility committees, workgroups, and teams to address a variety of… more
- Elevance Health (Richmond, VA)
- **Customer Care Representative I** **Location** : Virtual **Hours** : Monday - Friday, an 8-hour shift between 8:00 am - 6 pm EST. The **Customer Care ... Representative ** is responsible for successfully completing the required basic...tracking and analysis. + Develops and maintains positive customer relations and coordinates with various functions within the company… more
- Elevance Health (Norfolk, VA)
- **Title: Membership Representative II** **Location:** This position will work a hybrid model. Ideal candidates will live within 50 miles of one of our PulsePoint ... locations. The **Membership Representative II** is responsible for enrollment, billing activities and/or...tracking and analysis. + Develops and maintains positive customer relations and coordinates with various functions within the company… more
- Elevance Health (Norfolk, VA)
- **Customer Care Representative I** **Location:** This is a hybrid position and onsite training will be required for the first 10 weeks. We are hiring for specific ... clinical-first lens, to deliver member-centered, lasting pharmacy care. The **Customer Care Representative I** is responsible for acting as a trusted advisor and… more
- Mass Markets (VA)
- …interaction and code the appropriate call type in the client Customer Relations Management System (Remedy) + Utilize knowledge base and training to effectively ... and negotiation + Must be customer service oriented (empathetic, responsive, patient , and conscientious) + Ability to multi-task, stay focused, and self-manage… more
- Compass Group, North America (Roanoke, VA)
- …Summary Summary: As a Patient Ambassador, you will serve as the primary representative of the Patient Experience Team for your respective unit. You are ... Healthcare + We are hiring immediately for full time PATIENT AMBASSADOR positions. + Location: Carilion Medical Center -...to clients as needed. + Assists in effective employee relations programs at unit site. + Encourages employee creativity… more
- Genesis Healthcare (Richmond, VA)
- …and patient (s)' schedule, and timely documentation of services. Provides direct patient care. Provides routine customer relations touch points to ensure ... assists in ensuring coordination of services are successful, customer relations are following the highest standard, and referral sources...in order to address the comprehensive needs of the patient . Supports the delivery of the highest standard of… more
- Chesapeake Regional Healthcare (Chesapeake, VA)
- …for care and documentation + Plan, document, and provide individual patient /family teaching and evaluate understanding + Perform continual data collection, storage, ... fostering communication, education, and expedited critical decision making to improve patient outcomes + Provide superior customer service to internal and external… more
- Bon Secours Mercy Health (Richmond, VA)
- …process. (preferred) Documentation of faith community endorsement by official representative (s) reflecting good standing in accordance with the requirements of ... Pastoral Education (CPE) within first year of employment (required) **Language** None ** Patient Population - Competency is based on the patient population… more