• Remote Medicaid Call…

    CVS Health (Richmond, VA)
    …**Required Qualifications** - Demonstrated leadership abilities. - Experience with inbound call center operations. **Preferred Qualifications** - 2 years leading ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
    CVS Health (12/21/25)
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  • Associate Director, Product Marketing…

    Humana (Richmond, VA)
    …+ Lead end-to-end campaign delivery (email, direct mail, SMS, app, web, call center /IVR) from creative concept through execution, measurement, and optimization. ... Background in product marketing within health plans or vendors serving Medicaid contracts (eg, managed care organizations, eligibility/contact center solutions,… more
    Humana (12/23/25)
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  • Field Medical Director, Interventional Cardiology…

    Evolent (Richmond, VA)
    …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... improvement, and clinical excellence. + **This position is 100% Remote and can be completed from any state. Multiple...state or federal health care program, including Medicare or Medicaid , and is not identified as an "excluded person"… more
    Evolent (12/18/25)
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  • SNF Utilization Management RN - Compact Rqd

    Humana (Richmond, VA)
    …+ Health Plan experience + Previous Medicare/ Medicaid Experience a plus + Call center or triage experience + Bilingual is a plus **Additional Information** ... Weekly Hours: 40 + Travel: While this is a remote position, occasional travel to Humana's offices for training...a better quality of life for people with Medicare, Medicaid , families, individuals, military service personnel, and communities at… more
    Humana (12/12/25)
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  • Lead Solutions Architect- Genesys Conversational…

    Humana (Richmond, VA)
    …members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at ... as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + **Experience with… more
    Humana (12/10/25)
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  • Operations Analyst 2

    Public Consulting Group (Richmond, VA)
    …environment required; Experience with MS Office suite required; Application, Call Center /Client Service Experience strongly desired. **Working Conditions** ... will demonstrate the capacity for developing training content, facilitating school-based Medicaid program concepts and being a key contributor to the development… more
    Public Consulting Group (12/23/25)
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  • Care Manager, Telephonic RN

    Humana (Richmond, VA)
    …first** The Compact licensed telephonic Care Manager works from home in a call center environment. They assess and evaluate members' needs and requirements ... a dedicated home office space (see Work at Home Guidance below). + Remote Care Managers are expected to achieve established outcomes, quality, and productivity… more
    Humana (12/20/25)
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  • Integration Technology Lead, M&A

    Humana (Richmond, VA)
    …(WAN/LAN/Wi-Fi) + End-user computing, print, imaging, clinical peripherals + Telephony, call routing, IVR/contact center workflows + Athena (or comparable ... to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be… more
    Humana (11/12/25)
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