- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve...to escalate and resolve more complex problems. + Uses remote access tools to evaluate and troubleshoot issues for… more
- G2 Ops, Inc. (Arlington, VA)
- Multiple Opportunities Available First Opportunity: Systems Engineer Job Code: 022 Location: Virginia Beach, VA and Arlington VA Work Setting: In person, some ... opportunity, and/or flexible working hours, not a fully remote position Looking to Start: As soon as possible...we are seeking a highly motivated, team-oriented Mid Systems Engineer , to support engineering projects across multiple domains. You'll… more
- ISC2 (Richmond, VA)
- …for an entry to mid-level systems engineer who thrives in a remote environment and brings a strong customer service orientation alongside deep technical ... of our successes. Learn more. **Position Summary** The Systems Engineer will be responsible for maintaining and improving the...position serves as the **primary escalation point** for the Service Desk and is expected to lead… more
- Epsilon, Inc (Falls Church, VA)
- …of templates, guides, and playbooks for data catalog usage and governance as well as Service Desk support provision. + Drive adoption of the DoD Federated Data ... **Customer Enablement Engineer III** **Who is Epsilon:** Epsilon is an...competitive compensation. **Where you'll work:** This is a hybrid onsite/ remote opportunity where you will report to the customer… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …phone, chat, and web-portal). + Manage user requests for assistance via Atlassian service desk platform, prioritizing and carrying issues to resolution. + ... Job Descriptions: Mission: In the Senate Community tradition of service , we strive to improve the financial wellness of our members throughout all stages of life by… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …support** , resolving escalated technical issues effectively and efficiently. + Respond to service desk escalations using tools like **ServiceNow** or **NETS** ; ... Required:** None **Job Family:** Systems Administration **Skills:** IT Help Desk ,Linux,Microsoft (MS) Active Directory (AD),System Administration,Windows 10 **Certifications:** CompTIA… more
- NTT America, Inc. (Richmond, VA)
- …to resolve escalated tickers in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical expertise and ... belong and thrive. **Your day at NTT DATA** The Collaboration Managed Services Engineer (L4) is an advanced engineering role, responsible for ensuring a managed … more
- Red River (Chantilly, VA)
- …for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... through ServiceNow in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication during every interaction… more
- CACI International (Chantilly, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as ... Test Engineer Job Category: Engineering and Technical Support Time...support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and… more
- Epsilon, Inc (Falls Church, VA)
- **API Engineer II** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information ... competitive compensation. **Where you'll work:** This is a hybrid onsite/ remote opportunity where you will report to the customer...based on business needs. **An average day:** As API Engineer II, you will support the development and integration… more
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