- AeroVironment (Herndon, VA)
- **Worker Type** Regular **Job Description** **Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest ... ensuring the overall stability and efficiency of end-user computing environments. The Service Desk Technician III collaborates closely with engineering teams,… more
- Red River (Chantilly, VA)
- …Tier 1 Technician is primarily responsible for working on a team at the Service Desk . This position will handle technical support requests directly from ... the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email Administration with basic level… more
- Somatus (Mclean, VA)
- …to existing processes to ensure that Knowledge Management guidelines are used between Service Desk , Incident, Problem & Change Management groups. Incident and ... well-being + Community engagement opportunities + And more! The Director, IT Service Operations will be responsible to develop, implement, and maintain the overall… more
- Retail Tech (Williamsburg, VA)
- …for completion. Follow up on problem tickets as assigned. 3. Work with project and service desk on resolution to tickets that require a revisit. 4. Monitor ... Job Description Job Description Summary: The Field Service Technician will be dedicated to a single...with customers 5. Understand and perform the various customer Service Level Agreement (SLA) requirements and elevate or escalate… more
- Tyto Athene (Reston, VA)
- …is searching for a **Systems Analyst** to serve as a resource on the Customer Service Desk Team for remote support services for all customer regional locations. ... The Service Desk Team provides a mixture of...The Service Desk Team provides a mixture of Tier 1.5 and...+ Receive and log customer calls via telephone, voice, self- service tickets, and electronic mail. + Perform remote analysis… more
- Connection (Falls Church, VA)
- …implementations Support and train users on network, desktop, and laptop systems Utilize service desk ticketing systems to track and resolve issues Coordinate ... customer service , and communication skills Familiarity with service desk ticketing systems Work Environment & Physical Requirements Office and… more
- VIcom (Virginia Beach, VA)
- …where required. Additional Duties and Responsibilities: Serves as an escalation point for service desk tickets and project issues. Monitor the remote monitoring ... Communicate with customers regarding project progress, incident updates, planned changes, and service impact to ensure high levels of satisfaction. Improve customer … more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …point for all program-related technical issues, providing advanced support beyond the Service Desk and coordinating with internal teams and external vendors ... Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned...for what we do and our commitment to quality service . Summary The Business Information Services Manager works as… more
- Washington Metropolitan Area Transit Authority (Alexandria, VA)
- Power Desk Controller Job ID: 260002 Location: VA - Metro Bldg At Eisenhower Full/Part Time: Full-Time Posting Open-Close 01/05/2026 - 02/04/2026 Union 002 ... certified within 6 months of hire + Certified Power Desk Controller within one (1) year of hire **Preferred**...work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire,… more
- Mark S. Jefferies, DMD, PLC (Herndon, VA)
- Job Description Job Description Dental Front Desk Coordinator | Full-Time | Modern Family Dental Practice Our modern, patient-centered dental practice is looking for ... and manage daily calendars Handle patient check-in/check-out and front desk workflows Maintain accurate electronic patient records Communicate clearly with… more
