- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... 10% Type of Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) … more
- Cayuse Holdings (Richmond, VA)
- **Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and ... USD $15.00 - USD $17.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2388/ service - desk - agent /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-_ **ID** _103237_… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to ... years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service ...Help Desk . + 0-2 years of customer service or public relations experience. + Experience with an… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... for a degree upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work independently with general… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps...Services (AWS) **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work… more
- TekSynap (Arlington, VA)
- … Service improvement results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes; + Serve ... **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk supervisors; +… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained… more
- BBL Hospitality (Norfolk, VA)
- Front Desk Agent Job Details Job Location...standards set forth by management. A high standard of service and hospitality must be maintained at all times. ... to Full-Time associates + Associate Travel Program Discounts Front Desk Agent is responsible for assisting guests efficiently, courteously and professionally… more
- IHG (Petersburg, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull big… more
- IHG (Petersburg, VA)
- …and Requirements:_** High School diploma or equivalent, plus one year front desk /guest service experience. Some college preferred. Must speak fluent English. ... follow-up. 1. Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest...perform the following: 1. Frequently standing up behind the desk and front office areas 2. Carrying or lifting… more