- CACI International (Sterling, VA)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join our Customs… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- AeroVironment (Herndon, VA)
- **Worker Type** Regular **Job Description** **Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest ... ensuring the overall stability and efficiency of end-user computing environments. The Service Desk Technician III collaborates closely with engineering teams,… more
- GovCIO (Richmond, VA)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... with customer representatives. **Responsibilities** + Manage and mentor Tier 1 Service Desk Technicians, ensuring that all government mandated SLAs and internal… more
- Marriott (Arlington, VA)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... * High school diploma or GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking a dynamic and experienced **Senior IT Service Desk Manager** to support a large, high-profile DOD contract in **Fort Belvoir, ... The successful candidate will manage all facets of IT Service Desk support, from daily operations and...with mission objectives. + Process and Platform Management + Lead the strategy for leveraging and enhancing ServiceNow functionality,… more
- Chenega Corporation (Arlington, VA)
- …as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. + Simulates… more
- Insight Global (Mclean, VA)
- …looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on projects and in ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- IHG (Alexandria, VA)
- …somewhere. So why not with you? We're looking for a new Front Desk Supervisor to take ownership of delivering exceptional first impressions - managing everything ... drive revenue from walk-ins and up-selling at the front desk * Training team members on PBX procedures and...Training team members on PBX procedures and taking the lead during an emergency or crisis * Reporting into… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** business Unit. ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and… more