- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident… more
- KeenLogic (Quantico, VA)
- Service Desk Lead Location: Quantico, VA Contract Duration: one year contract starting March 2026 (with potential extension through March 2031) Summary: ... KeenLogic is seeking a Service Desk Lead to join one of our government clients. This is a full-time, onsite position offering Fortune 500-level benefits… more
- MPR Associates (Alexandria, VA)
- …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to escalate and resolve more… more
- System One (Arlington, VA)
- … to include incident, request, problem, event, and risk management. + Manage all Service Desk supervisors, trainers, quality manager , and workflow. + Ensure ... Job Title: Service Desk Tower Lead Location: Arlington,...Job Title: Service Desk Tower Lead Location: Arlington, VA On-Site -...+ ITIL v3 or v4 Foundation Certified (or HDI Manager Level) onsite with a minimum of 10 years… more
- CACI International (Arlington, VA)
- …and accurately in a fast paced and changing environment. Qualified candidates working with the Service Desk Manager will work to ensure all Service ... for performance reviews and timesheets of assigned technicians. - Working with Service Desk Manager to ensure deliverables are completed on time -… more
- VCA Animal Hospitals (Fairfax, VA)
- …our leadership team as Client Service Supervisor. Under direction from the Front Desk Manager , the Client Service Supervisor performs a wide range of ... service for the organization * Assist Front Desk Manager with day-to-day operations * Resolve...and client service needs to the Front Desk Manager * In the absence of… more
- Public Consulting Group (Richmond, VA)
- …conducting root cause analyses, classifying severity, and planning resolutions. + Work alongside the Service Desk Manager to ensure tickets are routed and ... marital, civil union, or domestic partnership status, past or present military service , citizenship status, family medical history or genetic information, family or… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... direction when needed). Key job responsibilities As the Deal Desk Manager , KGS you will guide the...customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk Support ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...as Remote Desktop Protocol (RDP) and System Center Configuration Manager (SCCM) to resolve technical issues. + Operating and… more