- CACI International (Sterling, VA)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... Local * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join our… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- Marriott (Arlington, VA)
- …of the Front Office or Front Desk Manager. * Supports daily Front Desk shift operations. **Supporting Progress Toward Guest Services and Front Desk ... responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest… more
- IHG (Alexandria, VA)
- …somewhere. So why not with you? We're looking for a new Front Desk Supervisor to take ownership of delivering exceptional first impressions - managing everything ... drive revenue from walk-ins and up-selling at the front desk * Training team members on PBX procedures and...Training team members on PBX procedures and taking the lead during an emergency or crisis * Reporting into… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Responsible for ... **Req ID:** 38318 **Summary** ** Lead Helpdesk Specialist** **Springfield, VA** Are you ready...providing technical training and support to Help Desk agents related to computer systems, hardware, or software… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our… more
- TekSynap (Springfield, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... elements of the network facilities. The Network Operations Team Lead will also schedule and direct activities to resolve...Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. + Amount of Travel: Less… more
- TekSynap (Arlington, VA)
- …equipment maintenance. + Oversee day-to-day operations of the Technical Control Facility Service Desk . + Troubleshoot and maintain all networks, equipment, and ... ITSM best practices. + Knowledge in handling and managing incidents and service requests for activities such as changes, problems, configurations, and requisitions… more
- Sunrise Senior Living (Mclean, VA)
- …has oversight of the Purchasing System, Expense System, Procure to Pay (P2P) Help Desk and Purchasing Care (P Card) Program and is responsible for the oversight and ... of day-to-day tasks, conducting periodic KPI evaluations to maintain service levels and identifying opportunities for process improvement. Additionally, the… more
- TekSynap (Arlington, VA)
- …SLAs for IT Operations. + 3+ years of experience in leadership roles for Service Desk , Data Center, or Network teams. + ServiceNow ITSM/ITOM experience. + ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be… more