- GovCIO (Alexandria, VA)
- **Overview** GovCIO is currently hiring for a SIPR Service Desk Specialist . This position is located in Alexandria, VA and is an on-site position. ... USD $74,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7205/sipr- service - desk - specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Alexandria_ **ID** _2025-7205_… more
- Imagine One Technology & Management (Norfolk, VA)
- …is seeking candidates to provide support to the US Navy. We are looking for **Night Shift Service Desk Specialist / Command Center** to support a Tier 2 and ... not limited to:** + Manage the ticket queue in Service Now for the NMMES program. Triage the tickets...needed. + Provide support to shipyard tier 1 support desk and other external organizations using problem resolution skills… more
- TekSynap (Springfield, VA)
- …aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist / Service Desk Lead to join our team supporting a ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist (Help Desk ).** The Senior Customer Technical Support ... Specialist (Help Desk ) serves as Key Personnel under the NSWCDD Corporate...provides expert-level technicalassistanceto end-users, managing and resolving complex IT service requests and incidents using enterprise help desk… more
- EPS Corporation (Dahlgren, VA)
- …EPS Corporation is seeking aCustomer Technical Support Specialist (Help Desk )to provide high-quality technical assistance and customer service in support ... Customer Technical Support Specialist (Help Desk ) - (756) Share...using tools such asBMC RemedyorServiceNow. + Document all incidents, service requests, and problem resolutions accurately within the help… more
- Alaka'ina Foundation Family of Companies (Arlington, VA)
- IT Support Specialist (Help Desk ) Location VA - Arlington Job Code 13557 # of openings 1 Apply Now ... of Companies (FOCs) is looking for an IT Support Specialist (Help Desk ) to support our government...Responsible for daily shift related tasks and reports, updating service tickets in the IT service management… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, focusing ... to resolve complex hardware, software, and network issues. The Tier 2 Specialist partners with Tier 1 staff to improve first-call resolution, collaborates with… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities ... Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a ** Service Desk Functional Analyst** to help with the configuration, optimization, and continuous improvement of our service ... candidate will meet with customer to design and optimize service desk workflows, configure Service ...access provisioning) + Experience as a System Administrator, IT Specialist , Business Process Improvement Specialist or other… more