• Service Desk Support

    Amentum (Quantico, VA)
    …certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to end ... We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team...zero-trust framework to users. You will provide direct Help Desk support , both in person and virtually,… more
    Amentum (07/24/25)
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  • Senior Service Desk Manager

    ManTech (Herndon, VA)
    **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... Business Administration or a related field + 8+ years of experience in service desk operation, leading IT support teams and delivering high-quality end-user … more
    ManTech (08/16/25)
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  • Senior Service Desk Program…

    ManTech (Herndon, VA)
    **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and...Tier 0 - 2 (and select Tier 3) operations support . This role also works closely with staff and… more
    ManTech (09/10/25)
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  • Help Desk Lead - Senior

    CGI Technologies and Solutions, Inc. (Arlington, VA)
    **Help Desk Lead - Senior ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support...escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a point of… more
    CGI Technologies and Solutions, Inc. (09/06/25)
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  • Senior Help Desk Technician

    Spectrum Comm Inc (Falls Church, VA)
    Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... day-to-day help desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and leadership ability to… more
    Spectrum Comm Inc (09/22/25)
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  • Service Desk Agent II

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... an enterprise environment. **Job Responsibilities** + Provide front line support for IT systems and software, fielding telephone calls,...Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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  • Service Desk Agent

    ASM Research, An Accenture Federal Services Company (Falls Church, VA)
    …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... respond to Tier 1 and 2 tickets onsite in support of a live, production technology. The role involves...using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring… more
    ASM Research, An Accenture Federal Services Company (09/19/25)
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  • Help Desk System Specialist 1

    M. C. Dean (Vienna, VA)
    …+ Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support ... world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic...As part of a multidisciplinary team, you will provide support to mission customers by capturing and triaging incoming… more
    M. C. Dean (08/27/25)
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  • Senior IT Support Specialist

    CoStar Realty Information, Inc. (Richmond, VA)
    …+ Update and create documentation to be used across the Service Desk organization + Provide videoconference administration and support . + Any other duties ... Senior IT Support Specialist- Richmond, VA Job...+ 5+ years of experience in corporate IT or Service Desk role + Experience implementing TCP/IP at… more
    CoStar Realty Information, Inc. (09/23/25)
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  • Senior IT Specialist

    TekSynap (Springfield, VA)
    …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist/ Service Desk Lead to join our team ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service more
    TekSynap (08/21/25)
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