• Service Desk Support…

    Amentum (Quantico, VA)
    …certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to end ... We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team...zero-trust framework to users. You will provide direct Help Desk support , both in person and virtually,… more
    Amentum (07/24/25)
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  • Associate Service Desk Technician

    NTT America, Inc. (Ashburn, VA)
    …and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors ... 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing**...high priority incidents or requests to appropriate personnel or support groups for timely resolution. + Verifies that suggested… more
    NTT America, Inc. (07/24/25)
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  • Senior Service Desk Manager

    ManTech (Herndon, VA)
    **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... Business Administration or a related field + 8+ years of experience in service desk operation, leading IT support teams and delivering high-quality end-user … more
    ManTech (05/17/25)
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  • Senior Service Desk Program…

    ManTech (Herndon, VA)
    **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and...Tier 0 - 2 (and select Tier 3) operations support . This role also works closely with staff and… more
    ManTech (06/11/25)
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  • VIP Help Desk Senior (Class)

    Chenega Corporation (Arlington, VA)
    …and take your career to the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility ... technical troubleshooting skills to ensure seamless and reliable client-side support . The **VIP Help Desk Senior...mobile devices, printers, and peripheral equipment + Deliver white-glove service tailored to the expectations of senior … more
    Chenega Corporation (07/26/25)
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  • Service Desk Lead (Ft. Belvoir, VA)…

    SMX (Fort Belvoir, VA)
    Service Desk Lead (4286) (Ft. Belvoir, VA)...IT help desk services, managing IT help desk support , ensuring platform reliability and security, and ... all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a ** Senior Help Desk Manager** for a full-time, on-site position at… more
    SMX (05/13/25)
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  • Service Desk Technician…

    General Dynamics Information Technology (Arlington, VA)
    …Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support ,Problem Solving,Technical Support ,Troubleshooting ... this role. You will be interfacing with users and senior staff. Therefore, you should be articulate in your...support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
    General Dynamics Information Technology (07/22/25)
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  • Signature Reduction Desk Officer…

    Amentum (Fort Belvoir, VA)
    …Amentum provides intelligence analysis and security, training and education, and intelligence support strategy and policy support , intelligence and operations ... US government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists have...in every region in the US, to include heavy support to the Washington, DC metro area and Tampa,… more
    Amentum (06/14/25)
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  • Help Desk Manager

    Chenega Corporation (Arlington, VA)
    …service level agreements (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service level agreements (SLAs) for ... support requests. + Provide technical guidance and support to the Help Desk team, escalating...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
    Chenega Corporation (06/24/25)
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  • Tier I Service Desk Agent (Day…

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    …+ 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service or public relations experience. + ... attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to… more
    ASM Research, An Accenture Federal Services Company (06/20/25)
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