• Service Desk Team Lead

    TekSynap (Arlington, VA)
    …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service...Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join… more
    TekSynap (08/14/25)
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  • Service Desk Tower Lead

    System One (Arlington, VA)
    Job Title: Service Desk Tower Lead Location:... Desk operational reports. + Represent the Service Desk team in a customer-facing ... ALTA IT Services has a 6-month contract to hire opening for a Service Desk Tower Lead to lead an IT support team , onsite at a federal client site.… more
    System One (10/04/25)
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  • Service Desk Shift Lead

    CACI International (Sterling, VA)
    Service Desk Shift Lead Job...assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios ... is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with...Management + Experience working with a large 365x24x7 on-call service desk team supporting multiple… more
    CACI International (10/03/25)
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  • SMIT Service Desk Technical…

    Leidos (Norfolk, VA)
    …operational support coverage for the team + Coordinate knowledge development and dissemination - Lead Service Desk Tier I team toward delivery of ... individual or classroom training instruction. **Primary Responsibilities:** **As a Service Desk Technical Lead , you...Research mishandled tickets that get sent back to the team + Provide escalation follow-up + Mentor and provide… more
    Leidos (10/28/25)
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  • Desktop Support Services Help Desk

    ManTech (Herndon, VA)
    ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
    ManTech (08/09/25)
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  • Help Desk Lead - Senior

    CGI Technologies and Solutions, Inc. (Arlington, VA)
    **Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... manages and oversees the daily operations of a help desk team , ensuring efficient and effective technical...mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a… more
    CGI Technologies and Solutions, Inc. (09/06/25)
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  • Tier 3 Data Quality Help Desk Analyst…

    GovCIO (Richmond, VA)
    …end user and help desk training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff + Maintain project, data center, and ... Desk Analyst supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk ...Partners + Provide general support to the VA Help Desk Lead to include generating help … more
    GovCIO (10/21/25)
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  • Assistant Front Desk Manager

    Marriott (Arlington, VA)
    …major; no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...Encourages and building mutual trust, respect, and cooperation among team members. * Serves as a role model to… more
    Marriott (09/17/25)
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  • Front Desk Supervisor - Hotel Indigo Old…

    IHG (Alexandria, VA)
    …budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk * Training team members on PBX procedures and taking the lead ... Reporting into the Director of Rooms you'll manage a team of front desk employees across several...Management/ Business Administration * 2 years of Front Office/Guest Service experience * Must speak fluent English * Other… more
    IHG (10/28/25)
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  • Help Desk System Specialist 1

    M. C. Dean (Vienna, VA)
    …trouble resolution in accordance with the system standards. + Works with O&M team to ensure compliance with Service Level Agreement (SLA) requirements; requests ... world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic...Business Unit you will be part of a dynamic team responsible for design, implementation, operations & maintenance, and… more
    M. C. Dean (08/27/25)
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