- Red River (Chantilly, VA)
- **Position Summary:** The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the ... TL will build a positive work environment, so their team is ready to provide the best technical support...are achieved. This role will report to the Technical Service Desk Manager. **Primary Position Tasks:** +… more
- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service...Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join… more
- Koniag Government Services (Vienna, VA)
- Service Desk Lead Vienna, VA 22180,... Lead will oversee day-to-day operations of a 24/7 service desk team , ensure delivery of ... a Koniag Government Services company, is seeking an experienced Service Desk Lead to support...established SLAs. **Key responsibilities include:** + Managing and mentoring service desk team members across… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft....position is: $127,500-$204,100 USD At SMX(R), we are a team of technical and domain experts dedicated to enabling your ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- Atrium Hospitality (Norfolk, VA)
- …engaging personality to create a memorable first impression for our guests. While helping to lead out front desk team with checking in, registering guests. ... for a highly motivated individuals to join our Front Desk team as the Front Desk...level of the organization + Training all new Front Desk Agents to provide exceptional customer service … more
- Chenega Corporation (Arlington, VA)
- …Innovation Through Intelligence. **Responsibilities** + Lead , mentor, and motivate a team of Help Desk Technicians, fostering a positive and collaborative ... needs, and provide coaching and development opportunities. + Manage team schedules, ensuring adequate coverage to meet service...+ Provide technical guidance and support to the Help Desk team , escalating complex issues as needed.… more
- CAI (Richmond, VA)
- … procedures, products, and services. + May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll Need** Required: + ... Full time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst, you will be responsible for receiving… more
- ChenMed (Hampton, VA)
- …and retention by performing regular facilitated coaching and leadership rounding with front desk team members + Consistently executes the core model and follows ... efficiencies and shares the desired outcomes with all front desk team members + Maintains focus on...Good verbal communications skills (English required). + Great customer service skills. + Ability to prioritize. + Able to… more