• Service Desk Team Lead

    TekSynap (Arlington, VA)
    …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...Federal Cloud Smart Strategy. TekSynap is a fast growing high- tech company that understands both the pace of technology… more
    TekSynap (05/15/25)
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  • Service Desk Lead (Ft. Belvoir, VA)…

    SMX (Fort Belvoir, VA)
    Service Desk Lead (4286) (Ft. Belvoir,...operations and personnel + Perform duties as a Help Desk technician as required + Promote professional ... Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position at Ft....interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
    SMX (05/13/25)
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  • Service Desk Analyst

    Koniag Government Services (Vienna, VA)
    Service Desk Analyst Vienna, VA 22180, USA Req...Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly + ... **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support… more
    Koniag Government Services (06/11/25)
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  • Service Desk Team Lead​​

    Red River (Chantilly, VA)
    **Position Summary:** ​​The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the management of the ... are achieved. This role will report to the Technical Service Desk Manager.​​ **Primary Position Tasks:** +...and provide technical oversight as well asadvisory + ​Review technician priorities in ticketing system + ​Proactively performing daily… more
    Red River (07/18/25)
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  • Tier 1.5 Service Desk…

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise ... using the knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may include notification to higher Service… more
    ASM Research, An Accenture Federal Services Company (06/27/25)
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  • Associate Service Desk…

    NTT America, Inc. (Ashburn, VA)
    …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors to provide… more
    NTT America, Inc. (04/25/25)
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  • Service Desk Technician

    Leidos (Springfield, VA)
    …**Job Description** The Multi-Domain Solutions ( **MDS** ) division at Leidos is seeking a Service Desk Technician who serves as the first point of contact ... + Ensure adherence to safety, security, and operational standards during all service desk activities. + Monitor and respond to facility service requests… more
    Leidos (06/08/25)
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  • Service Desk Tech

    CompuCom (Richmond, VA)
    …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
    CompuCom (07/12/25)
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  • Service Desk Technician

    TEKsystems (Roanoke, VA)
    Description We are seeking a skilled and customer-focused Service Desk Technician in Roanoke, VA. In this role, you provide support for Level 1 and Level 2 ... requests, actions taken, and resolutions. + Provide excellent customer service and maintain a professional demeanor in all interactions....Skills & Qualifications + Proven experience in a help desk or technical support role. + Strong knowledge of… more
    TEKsystems (07/17/25)
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  • Service Desk Technician Tier…

    Red River (Chantilly, VA)
    …1 Technician is primarily responsible for working on a team at the Service Desk . This position will handle technical support requests directly from customers ... others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The Tier… more
    Red River (06/03/25)
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