• Service Desk Technical…

    General Dynamics Information Technology (Fairfax, VA)
    …information systems, or related technical discipline; experience providing Tier 2 Service Desk support ; strong biometric research techniques and ... At GDIT, people are our differentiators. As a Help Desk Technical Support Specialist you...tomorrow is smarter. You will report directly to the Service Desk manager. This is a second… more
    General Dynamics Information Technology (07/23/25)
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  • Bilingual (Portuguese/English) Service…

    CAI (Richmond, VA)
    …efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service ... **What You'll Need** Required: + 6-12 months' experience in a Service Desk role and/or technical support role + 6-12 months of customer service … more
    CAI (07/16/25)
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  • Service Desk Technician…

    General Dynamics Information Technology (Arlington, VA)
    …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support ,Problem Solving, Technical Support ... support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,...Technical Skills** : IT experience supporting Help / Service Desk **Certifications** : Must have active/Current… more
    General Dynamics Information Technology (07/22/25)
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  • Service Desk Technician Tier 1…

    Red River (Chantilly, VA)
    …on a team at the Service Desk . This position will handle technical support requests directly from customers as well as escalation from other team members ... account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in...networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work… more
    Red River (06/03/25)
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  • Customer Service Technical…

    Pearson (Richmond, VA)
    …quality and training support to Family Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly ... **Position Title: Customer Service Technical Support Administrator** **Location: Remote** **Company Summary** **:** At Pearson, we're committed to a world… more
    Pearson (07/18/25)
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  • Technical Operations Center Service…

    CACI International (Arlington, VA)
    …10% Type of Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) ... Technical Operations Center Service Desk...etiquette in responding to customer calls or inquiries for service and support . * Demonstrate strong writing… more
    CACI International (05/20/25)
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  • Service Desk Lead

    Koniag Government Services (Vienna, VA)
    …June 17, 2025 **Kadiak,** a Koniag Government Services company, is seeking an experienced Service Desk Lead to support our federal customer in Vienna, ... oversee day-to-day operations of a 24/7 service desk team, ensure delivery of high-quality IT support...Law 88-352_** **Other details** + Job Family Client Techncial Support and Training + Job Function Technical … more
    Koniag Government Services (06/18/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more complex ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...hardware issues of MPR users. The individual will provide technical support for MPR computers, operating systems,… more
    MPR Associates (06/09/25)
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  • Service Desk Lead (Ft. Belvoir, VA)…

    SMX (Fort Belvoir, VA)
    Service Desk Lead (4286) (Ft. Belvoir, VA)...IT help desk services, managing IT help desk support , ensuring platform reliability and security, and ... Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position at Ft....collaborating with other IT leaders to support integration efforts and align operational strategies with organizational… more
    SMX (05/13/25)
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  • Service Desk Team Lead

    TekSynap (Arlington, VA)
    …and service desk supervisors. You will be a member of technical team where excellent customer service and professional expertise are required. The ... Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service...technology that enables continuous access to data securely. In support of this mission,FDIC established ServiceNow as an enterprise… more
    TekSynap (05/15/25)
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