- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise ... using the knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may include notification to higher Service… more
- Leidos (Chantilly, VA)
- …**Job Description** The Multi-Domain Solutions ( **MDS** ) division at Leidos is seeking a Service Desk Technician who serves as the first point of contact ... + Ensure adherence to safety, security, and operational standards during all service desk activities. + Monitor and respond to facility service requests… more
- Leidos (Norfolk, VA)
- …issues for end-users of the organization's products and services. **Primary Responsibilities** **As a Service Desk Tier I Technician , you will:** + Use ... **Description** The SMIT Service Desk Tier I Team has...**Description** The SMIT Service Desk Tier I Team has an opening for...work experience, or 1 year of experience on NMCI Service Desk . + Proactive learner who takes… more
- Leidos (Norfolk, VA)
- …for end-users of the organization's products and services. **Primary Responsibilities:** **As a Service Desk RDM Technician , you will:** + Use automated ... Values guide the way we do business. The SMIT Service Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This team… more
- CompuCom (Richmond, VA)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- Koniag Government Services (Winchester, VA)
- Arlluk Technology Solutions, LLC a Koniag Government Services company, is seeking a Help Desk Technician with a Top-Secret clearance to support ATS and our ... off, and more. This position is for a Help Desk Technician to support the FBI's Information...training to a user base + Excellent communication, customer service and organizational skills + Must be fully fluent… more
- General Dynamics Information Technology (Chantilly, VA)
- …challenge we can't turn into opportunity. And our work depends on a **Help Desk Technician ** joining our team to support **our government client's** activities ... **At GDIT, people are our differentiator.** As a **Help Desk Technician ** supports and manages the responsibilities...AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... day-to-day help desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and leadership ability to… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... network issues while maintaining a high standard of customer service . The position supports daily IT operations, ensures compliance...years of experience providing IT support in a help desk or desktop support environment. + Working knowledge of… more
- Red River (Chantilly, VA)
- …make those around you successful. This position works on a team within the Service Desk . The role involves handling technical support requests directly from ... evolve + Accept customer calls, alerts, and escalations from all Service Desk engineers + Follow established Knowledge Base Articles (KBAs) and Standards… more
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