- Choisys Technology (VA)
- Service Desk Technician - Tier II Fully Remote * DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 2 Service ... Tier 1 staff, and backend engineering teams. The Tier 2 technician may support onsite deskside...and knowledge articles to expand the Service Desk Knowledge Base. + Coordinate with Tier … more
- Choisys Technology (VA)
- Service Desk Technician - Tier I Fully Remote * DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 1 Service ... issues + Create, update, and maintain detailed incident tickets in the CBP Service Desk ticket management system. + Follow standard operating procedures (SOPs)… more
- Leidos (Norfolk, VA)
- …of the organization's products and services. **Primary Responsibilities** **As a Service Desk Tier I Technician , you will:** + Use automated information ... **Description** The SMIT Service Desk Tier I Team has an opening for multiple entry level technicians to work in our Norfolk, VA office. This team provides … more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... with established SLAs and SLOs. + Troubleshoot and resolve Tier 1.5-level issues related to Azure services, Microsoft Windows,...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- Leidos (Norfolk, VA)
- …for end-users of the organization's products and services. **Primary Responsibilities:** **As a Service Desk RDM Technician , you will:** + Use automated ... Values guide the way we do business. The SMIT Service Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This team… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...problem reports into the automated tracking system for further technician support. + Manage tickets routed to Tier… more
- NuAxis Innovations (Falls Church, VA)
- **Help Desk Technician ** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... We are currently seeking a talented and motivated **Help Desk Technician ** for a Full-Time position. **Job...Technician to support the US Fish and Wildlife Service (FWS) in Falls Church, VA. This on-site role… more
- CACI International (Sterling, VA)
- Tier 2 Technician Job Category: Information Technology...to do:** Support end-user applications and work in a multi- tier service desk as well as ... is currently looking for a motivated, career and customer-oriented Tier 2 Technician (Journeyman) with Agile methodology...server, and mainframe applications or hardware. + Support the Tier 2 Enterprise Service Desk … more
- Koniag Government Services (Winchester, VA)
- Arlluk Technology Solutions, LLC a Koniag Government Services company, is seeking a Help Desk Technician with a Top-Secret clearance to support ATS and our ... off, and more. This position is for a Help Desk Technician to support the FBI's Information...escalate and monitor issues between the government analysts and Tier 3 and 4 + Document agency business rules… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk ...desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and… more