- Palo Alto Networks (Reston, VA)
- …from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep ... a few! **Your Career** This is a highly visible, senior level position on a small but growing team...for success in this role. **Your Impact** This Engineering Escalation role is positioned to intercept and assist or… more
- PenFed Credit Union (Mclean, VA)
- Overview PenFed is hiring a (Hybrid) Sr . M365 Platform Engineer at our Tysons, Virginia location. The primary purpose of this job manage the enterprise Active ... project/task planning, estimation, scheduling, and staffing. + Accountable for providing escalation support to troubleshoot, maintain systems and resolve issues and… more
- SHI (Richmond, VA)
- …technology you need to thrive - in our offices or yours.** **Job Summary** The Senior Managed Services Engineer is responsible for supporting a designated set of ... at an advanced level. This role involves providing technical escalation support, delivering exceptional customer service, and analyzing, identifying, and… more
- Amazon (Arlington, VA)
- Description As a Customer Delivery Engineer (CDE) within Amazon LEO, you will play a critical role in ensuring customers complete successfully the integration, ... and solution/systems development, lead project implementation, and provide technical escalation support. * Develop technical plans to guide capability development… more
- Oracle (Richmond, VA)
- **Job Description** The Senior Optical Engineer will be joining the Optical Network Engineering team which is responsible for building and scaling Oracle's ... Provides a broad set of guidance to technical and senior technical members of staff . Interprets input...to junior member. Serves at Tier 3 or specialized escalation point for network events and provides break-fix support… more
- Oracle (Richmond, VA)
- …software development lifecycle. Provides a broad set of guidance to technical and senior technical members of staff . Interprets input from leaders (technical and ... properly supported by monitoring and automation systems. Serves as specialized escalation point for network events and provides technical expertise for large-scale… more
- Amazon (Richmond, VA)
- …the Amazon smile. Come join us on our journey! About the Role: As a Senior Automation Engineer , you will play a crucial role in maximizing equipment reliability ... handling system performance - Communicate technical issues and project timelines clearly to senior leadership, operations staff and maintenance teams - Move up… more
- PenFed Credit Union (Mclean, VA)
- Overview PenFed is hiring a (Hybrid) Hogan Engineer II at our Tysons, Virginia location. The primary purpose of this job is to perform engineering and implementation ... requirements while delivering the best value and user experience. + Provide escalation support to troubleshoot and maintain production infrastructure and to resolve… more
- Oracle (Richmond, VA)
- …software development lifecycle. Provides a broad set of guidance to technical and senior technical members of staff . Interprets input from leaders (technical and ... OCI, we're running the RDMA network underneath your workload. A Principal Network Engineer on our team supports the design, deployment, and operations of a… more
- Oracle (Richmond, VA)
- …integration best practices. Provides a broad set of guidance to technical and senior technical members of staff . Interprets guidance from leaders (technical and ... are properly supported by monitoring and automation systems. Serves as specialized escalation for all physical design and cabling issues within networking. Serves as… more