- Lumen (Richmond, VA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Support Desk Associate role provides back-office, functional support to ... any state **The Main Responsibilities** + Tier 2 CSS support plus projects + Navigates and leverages resources, systems,...+ 1+ years of work experience in a customer support role + Fundamental understanding of the Customer Success… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Associate 's or Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call center experience (or relevant degree/certification in… more
- Atrium Hospitality (Hampton, VA)
- …and check-outs with accuracy, warmth, and just the right amount of charm. + Support and train new front desk team members-you're the friendly coach they'll ... **Job Description** **What You Will Do** + Oversee front desk operations and step in as the go-to problem...manage daily tasks like event sheet distribution, business center support , and keeping the lobby guest-ready. **What We Are… more
- Steampunk (Mclean, VA)
- …policies and procedures **Qualifications** **Required:** + Experience with help desk support activities and/or Windows/MacOS desktop troubleshooting ... Steampunk participates in the E-Verify program._ Refer a Friend (https://careers-steampunk.icims.com/jobs/7194/ associate -service- desk -technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need help finding the right job?**… more
- Travel + Leisure Co. (Williamsburg, VA)
- …hiring for Club Wyndham Kingsgate Resort.** **How You'll Shine:** As a Front Desk Agent / Guest Services Associate , your friendly welcome, excellent service, ... more hours per week to meet your needs and support you throughout your career with us. Travel +...and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... Examples of relevant experience may include the following: + Providing desktop support and service desk operations, including troubleshooting hardware and… more
- Cognizant (Richmond, VA)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills & Qualifications** +… more
- Watershed Security (Dahlgren, VA)
- …Dahlgren, VA. Must have Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC's Remedy or ... experiencing. Watershed is looking for a Senior Customer Technical Support Specialist (Help Desk ) to support...of the following: CASP+CE, CCNP Security, CISA, CISSP (or Associate ), GCED, or GCIH + Six years of professional… more
- AeroVironment (Herndon, VA)
- **Worker Type** Regular **Job Description** **Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest ... technical escalation point for end-user support . This role is responsible for resolving highly complex issues across multiple systems, mentoring junior staff,… more
- CAI (Richmond, VA)
- …users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service ... **Job Description** We are looking for a bilingual customer service-oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support to both… more