- Palo Alto Networks (Reston, VA)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Reston, VA)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Canon USA & Affiliates (VA)
- ** Technical Support Eng - CT - req1599** **OVERVIEW** Provide modality-specific technical service support within a prescribed region to Field Service ... Engineers (FSE) and Technical Support Specialists (TSS) for resolution of complex customer situations. Recommendations and actions should be focused to drive the… more
- Palo Alto Networks (Reston, VA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Amazon (Arlington, VA)
- …to lead our After-Market Support team responsible for providing comprehensive technical support for our operations across North America. In this role, ... engineering, computer engineering, or equivalent, or 4+ years of technical support experience - Must have extensive...or equivalent, or 4+ years of technical support experience - Must have extensive Controls Troubleshooting experience.… more
- EPS Corporation (Dahlgren, VA)
- Customer Technical Support Specialist (NEN) - (757) Share this job as a link in your status update to LinkedIn. Job Title Customer Technical Support ... Information Technology Job Description EPS Corporation is seeking a dedicatedCustomer Technical Support Specialist (NEN)to provide exceptional customer service… more
- Cornerstone onDemand (Virginia Beach, VA)
- The Advanced Technical Support Specialist delivers world-class, elite-level support experiences to our largest enterprise customers. In addition to resolving ... accountability, respect, and innovation, and mentors others across the Global Technical Support team. **In this role you will ** + Provide proactive,… more
- Oracle (Richmond, VA)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added… more
- General Dynamics Information Technology (Fairfax, VA)
- …(T1) **Job Family:** IT Infrastructure and Operations **Skills:** Data Analysis,LAMP Stack,MySQL, Technical Documents, Technical Support **Experience:** 10 + ... and Responsibilities:** The candidate will be expected to provide dedicated O&M/ Technical Support as outlined below: + Critical issue (Tier III) response and… more
- Merck (Richmond, VA)
- …Bug Fix, Business Analysis, Change Management, Client Partnerships, Computer Technical Support , Customer Experience Management, Customer-Focused, Decision ... statements. You will collaborate with business teams and other technical teams to ensure that the consolidation system (FCCS)...business stakeholders, IT and Oracle . Day to day support of FCCS system as part of month end,… more