• Help Desk Technician - Tier…

    IntelliDyne (Falls Church, VA)
    …Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a ... Help Desk Technician - Tier 1 Bench Clearance: Eligible for DOD Public Trust… more
    IntelliDyne (07/01/25)
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  • NCIS Help Desk Analyst Tier…

    General Dynamics Information Technology (Quantico, VA)
    …actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career in enterprise… more
    General Dynamics Information Technology (07/02/25)
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  • F-35 Help Desk Specialist | Secret…

    General Dynamics Information Technology (Arlington, VA)
    …Level:** Active Secret clearance + **Required Experience:** + 5 years of directly related experience supporting help desk Tier 1 , Tier 2 and/or ... Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk … more
    General Dynamics Information Technology (07/05/25)
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  • System Administrator 1

    M. C. Dean (Arlington, VA)
    …complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 ... and changing the world for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)** business Unit. As part of… more
    M. C. Dean (07/15/25)
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  • Lenel System Administrator 2

    M. C. Dean (Norfolk, VA)
    …complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 ... engineering and integrators on new system design + Provide tier II/III support for customer issues reported through the... II/III support for customer issues reported through the help desk + Proper documentation of system… more
    M. C. Dean (07/15/25)
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  • Service Desk Technician Tier…

    Red River (Chantilly, VA)
    …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit... Tier 1 Technician is primarily responsible for… more
    Red River (06/03/25)
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  • Field Service Representatives / Service…

    UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
    …enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS):...monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2… more
    UIC Government Services and the Bowhead Family of Companies (07/08/25)
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  • Service Desk Tier I

    Insight Global (Richmond, VA)
    Job Description We are seeking Help Desk Agent Tier I to support the a Customer Care Center supporting a government client. This position serves as the first ... calls, chats, and emails from users seeking technical assistance. - Provide Tier 1 troubleshooting for hardware, software, network, and application issues.… more
    Insight Global (07/12/25)
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  • Help Desk Support Technician, Junior

    TekSynap (Chantilly, VA)
    Responsibilities & Qualifications RESPONSIBILITIES The Help Desk Support Technician will perform or provide support as part of a 24/7, 365-day Service Desk ... support for other IT service management functions . The Help Desk Support Tech will : +...the appropriate specialist Specific responsibilities include: + Provision of Tier 1 Support (eg, Accounts for Applications)… more
    TekSynap (05/24/25)
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  • Help Desk Specialist

    CACI International (Reston, VA)
    Help Desk Specialist Job Category: Information Technology...as part of a small team that provides Tiers 1 , 2, and 3 level support. You will be the ... Travel: None * * * CACI is seeking a Help Desk Specialist to join our Luke...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3… more
    CACI International (07/04/25)
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