• Tier 1 Helpdesk Lead…

    CGI Technologies and Solutions, Inc. (Lebanon, VA)
    ** Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1...Desk, providing end-user support. * Anticipated split between the helpdesk lead role and providing end-user support… more
    CGI Technologies and Solutions, Inc. (07/29/25)
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  • Network Operations and Security Center (NOSC)…

    Serco (Norfolk, VA)
    …the managing of the day-to-day operations for a 24/7 basis NOSC watch-standing and Tier Level 1 Helpdesk functions. The NOSC operates, monitors, manages, ... hardware token (if needed). + Provide reports on all Tier Level 1 helpdesk security... security incidents to Cybersecurity Branch Network Defense (CND) lead . + Provide help desk support for all JS… more
    Serco (08/22/25)
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