• Help Desk Technician

    NuAxis Innovations (Falls Church, VA)
    …while gaining experience in enterprise-level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops, mobile ... VA. This on-site role is part of a mission-critical IT support team delivering responsive technical assistance...to a mobile and hybrid federal workforce. You'll provide Tier 1 support , assist with… more
    NuAxis Innovations (11/18/25)
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  • Tier 1 Initial Support…

    BAE Systems (Norfolk, VA)
    …clients, thick clients, desktops, laptops, and high-performance computing services. You'll also provide Tier 1 support for remote access and service ... enable our customers to achieve their missions. As a ** Tier 1 Initial Support Analyst**...(or equivalent experience) + 2 years of experience in Tier and IT support , with… more
    BAE Systems (11/18/25)
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  • Associate Service Desk Technician - Tier…

    GovCIO (Richmond, VA)
    …Shift** Mon-Fri, 9:00 AM-5:30 PM Shift 1 **WHAT YOU'LL BE DOING** As a Tier 1 , you will have a strong passion for technology, particularly iOS and Android ... their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update,...Certifications such as CompTIA A+, Network+, Security+, Apple Certified Support Professional (ACSP), Google IT Support… more
    GovCIO (12/19/25)
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  • Tier 1 Help Desk Analyst

    Chenega Corporation (Arlington, VA)
    …the smallest possible impact on the business activity of the organization's end user(s). + Provides tier 1 support to end users for either PC, server, or ... **Req ID:** 38777 **Summary** ** Tier 1 Help Desk Analyst** **Arlington,...on unclassified and classified office information systems. + Provides support for implementation, troubleshooting, and maintenance of IT… more
    Chenega Corporation (01/06/26)
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  • Tier 2 Technical Support Operations…

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    The Tier 2 Technical Support Operations Analyst will.... + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform....ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
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  • NCIS Help Desk Analyst Tier 1…

    General Dynamics Information Technology (Quantico, VA)
    …Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 1 ** at GDIT. Shape what's next for mission-critical government ... WORK AND PERSONAL IMPACT** As a **Help Desk Analyst Tier 1 ** , the work you'll do...Active Secret clearance. + **Required Experience:** 2+ years of IT support experience in a Help Desk… more
    General Dynamics Information Technology (12/08/25)
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  • Tier 1 .5 Service Desk Technician

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    Looking for a motivated and customer-focused Service Desk Technician ( Tier 1 .5) to join our support team operating within a secure Azure enterprise ... with established SLAs and SLOs. + Troubleshoot and resolve Tier 1 .5-level issues related to Azure services,... support faster issue resolution. + Collaborate with higher- tier support teams and other IT… more
    ASM Research, An Accenture Federal Services Company (10/25/25)
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  • Tier 3 Technical Support Specialist

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
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  • Helpdesk Technician - Tier 1

    IntelliDyne (Falls Church, VA)
    Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming ... into the Tier 1 Help Desk by the third...for every call answered. + Ability to provide Mobile Support , adding and deleting users to the client network… more
    IntelliDyne (12/12/25)
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  • SMIT Service Desk RDM Tier 2 Technician

    Leidos (Norfolk, VA)
    …- CompTIA Security +CE + Three months or more experience supporting NNPI and/or SIPR in a Tier 1 role. + Ability to attain Flank Speed Tier 1 .5 ... or may provide expertise to solve first and second tier technical support issues for end-users of...High school education or equivalent and a minimum of 1 year general experience, or equivalent combination of experience… more
    Leidos (10/30/25)
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