• Tier 1 Initial Support…

    BAE Systems (Norfolk, VA)
    …about delivering innovative IT solutions that enable our customers to achieve their missions. As a ** Tier 1 Initial Support Analyst** , you'll play a ... IT professional looking for a new challenge, we encourage you to apply. As a Tier 1 Initial Support Analyst, you'll provide Tier 1 analysis and… more
    BAE Systems (11/18/25)
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  • NOC Tier 1 Support Specialist

    M. C. Dean (Springfield, VA)
    …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems ... and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will...+ Analyze alerts, verify incidents, and escalate issues to Tier 2 or higher as + Perform initial… more
    M. C. Dean (11/26/25)
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  • Associate Service Desk Technician - Tier…

    GovCIO (Richmond, VA)
    …timely technical support via phone, chat, and ticketing system. + Support initial mobile device setup, login credentials, application configuration, and user ... Technician - Tier I to deliver exceptional first- tier technical support to our nation's Veterans.... 1 **WHAT YOU'LL BE DOING** As a Tier 1 , you will have a strong… more
    GovCIO (12/19/25)
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  • Tier 1 Help Desk Analyst

    Chenega Corporation (Arlington, VA)
    …the smallest possible impact on the business activity of the organization's end user(s). + Provides tier 1 support to end users for either PC, server, or ... **Req ID:** 38777 **Summary** ** Tier 1 Help Desk Analyst** **Arlington,...Answering calls, executing request fulfillment actions, providing functional user support , training issues, initial diagnostics/troubleshooting, account management,… more
    Chenega Corporation (01/06/26)
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  • Service Desk Tier 2

    Imagine One Technology & Management (Norfolk, VA)
    …creation of PowerPoint slide decks as needed. + Provide support to shipyard tier 1 support desk and other external organizations using problem resolution ... monitoring analysts as significant and requiring action. + Perform initial assessment and triage on the criticality and impact...briefs. + Provide tier 1 , tier 2 and tier 3 support… more
    Imagine One Technology & Management (12/05/25)
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  • Tier One Site Operator (2nd Shift)

    RTX Corporation (Springfield, VA)
    …team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of ... one weekend (12 hours Sat and Sun) approximately every 5 weeks after initial training period with commensurate shift differential. After a weekend shift worked,… more
    RTX Corporation (12/14/25)
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  • Application Support Analyst

    Clark Construction Group, LLC (Mclean, VA)
    …role focuses on maintaining team productivity by providing prompt, courteous, and accurate Tier 1 application support ; troubleshooting common user issues; ... in our McLean, VA office. **Key Responsibilities** + Provide Tier 1 technical support for...IT Service Management (ITSM) platform, ensuring accurate documentation from initial contact to resolution + Diagnose and resolve common… more
    Clark Construction Group, LLC (12/30/25)
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  • Windows System Administrator 1

    M. C. Dean (Falls Church, VA)
    …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . Main responsibilities include but are not ... for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)**...IT systems. + Answer Help desk phone calls; triage initial phone calls providing support and determine… more
    M. C. Dean (12/23/25)
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  • Support Engineer I

    Cleo (Richmond, VA)
    …verbal and written content to customers. **Your Qualifications** + ​Bachelor's Degree or 1 + years of Technical Support work experience ​ + Customer Service ... ** Support Engineer I** Remote - US ​The SupportEngineer Iprovides initial contact with customers, assessing andassistingwith technical issues and customer… more
    Cleo (12/09/25)
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  • Systems Support Engineer I (Monday-Friday…

    Red River (Chantilly, VA)
    …remote access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following established ... seek to make those around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This… more
    Red River (01/05/26)
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