• Tier 1 . 5 Service…

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    Looking for a motivated and customer-focused Service Desk Technician ( Tier 1 . 5 ) to join our support team operating within a secure Azure enterprise ... part in keeping operations running smoothly while delivering exceptional service to end users. This is a great opportunity...with established SLAs and SLOs. + Troubleshoot and resolve Tier 1 . 5 -level issues related to… more
    ASM Research, An Accenture Federal Services Company (10/25/25)
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  • Network Operations Center Tier 1…

    Systems Engineering Solutions Corporation (Ashburn, VA)
    …CompTIA, CCNA A minimum of five ( 5 ) years' relevant experience in Tier 1 support operations Strong understanding of network fundamentals, including TCP/IP, ... and the rapid escalation and resolution of technical issues. Position Description: The NOC Tier 1 Shift Lead is responsible for overseeing a team of … more
    Systems Engineering Solutions Corporation (10/10/25)
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  • Bilingual Tier 1 Service Desk…

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    **What is the position?** The Bilingual Tier 1 Service Desk...US for at least 3 years within the last 5 years. + Fluent in speaking, reading and writing ... updates to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
    ASM Research, An Accenture Federal Services Company (08/28/25)
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  • SMIT Service Desk RDM Tier 2…

    Leidos (Norfolk, VA)
    …and/or SIPR in a Tier 1 role. + Ability to attain Flank Speed Tier 1 . 5 qualification within 30 days. + Superior skills in both written and verbal ... Values guide the way we do business. The SMIT Service Desk RDM Team has an opening for an...work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network… more
    Leidos (10/24/25)
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  • Tier 3 Data Quality Help Desk Analyst…

    GovCIO (Richmond, VA)
    …this job (https://careers-govcio.icims.com/jobs/6798/ tier -3-data-quality-help-desk-analyst-%28remote%29/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... The Help Desk Analyst supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support to end users of the following IAM… more
    GovCIO (10/21/25)
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  • Small Business Direct Advisor- Tier…

    Truist (Mclean, VA)
    …solutions tailored to solve the needs of clients and prospects and ensure service levels are exemplary. * Small Business Direct Advisors are responsible for ... are not mentioned below. Specific activities may change from time to time. 1 . Align with and embody Truist's purpose, mission, values while consistently executing… more
    Truist (09/27/25)
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  • Service Desk Shift Lead

    CACI International (Sterling, VA)
    …is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier service desk as well as work with software development and systems ... Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative 2. 1 (ITI2. 1 ) team in Northern Virginia! Join...+ Populate a consolidated Knowledge Management solution to provide Tier 0 Self Service Portal to user… more
    CACI International (10/03/25)
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  • Customer Service Support Specialist…

    General Dynamics Information Technology (Vienna, VA)
    …status, ensuring devices and licenses have been identified for procure replacement. + Provide Tier 1 and Tier 2 support to include access administration, ... Infrastructure and Operations **Skills:** Microsoft Office,Microsoft Windows,Technical Support **Experience:** 5 + years of related experience **US Citizenship Required:**… more
    General Dynamics Information Technology (10/01/25)
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  • Physician (Family Practice) GP-0602-14

    Defense Health Agency (Fort Belvoir, VA)
    …is based on a tier scale, determined by the position specialty, grade and location. Tier 1 : $121,020 - 300,000 Tier 2: $145,000 - 320,000 Tier ... installation but operates as one of the first joint service medical facilities in the US military, staffed with...of government operations in the event of crisis. The $ 1 .03 billion, 1 .3 million-square-foot facility opened in… more
    Defense Health Agency (09/05/25)
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  • NOC Network Engineer

    Virtual Service Operations (Lorton, VA)
    …improvement initiatives. Responsibilities: + Serve as the escalation point for complex network issues from Tier 1 and Tier 2 support. + Lead the diagnosis ... existing infrastructure. + Provide mentorship and technical guidance to Tier 1 and Tier 2...technology, or a related field (or equivalent experience). + 5 + years of experience in network operations, engineering, or… more
    Virtual Service Operations (08/02/25)
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