- TekSynap (Arlington, VA)
- …related field + Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join ... highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, ... management of escalation across all tiers. Position Description: Supervises the Tier 2 support team, providing technical guidance and oversight for escalated… more
- Virtual Service Operations (Lorton, VA)
- …as the escalation point for complex network issues from Tier 1 and Tier 2 support. + Lead the diagnosis and resolution of critical network incidents to ... existing infrastructure. + Provide mentorship and technical guidance to Tier 1 and Tier 2 ...management, IDS/IPS, and access control. + Proven ability to lead incident response and troubleshoot complex network issues. +… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …with the highest level of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC 310-175-9. + Must have ... Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to assist in… more
- Leidos (Lorton, VA)
- …the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission Support Services (MSS) team. MSS is a shared ... limited to: + Hire, train and coach the EHD Tier 1 team, + Train and coach EHD ...existing services, updates, and changes across all classifications, + Lead team from a business day/hours EHD to an… more
- M. C. Dean (Springfield, VA)
- …for performance issues and + Analyze alerts, verify incidents, and escalate issues to Tier 2 or higher as + Perform initial troubleshooting steps and document ... world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and...of agility, expertise, and trust. + An opportunity to lead and build a business with the support of… more
- Rubrik (Richmond, VA)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... the organization. As the Security Operations Incident Response Team Lead , FedRAMP you will be responsible for leading and...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
- CACI International (Sterling, VA)
- …provide a centralized knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting ... Service Desk Shift Lead Job Category: Information Technology Time Type: Full...Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative 2 .1 (ITI2.1) team in Northern Virginia! Join this passionate… more
- Epsilon, Inc (Alexandria, VA)
- …Foundation Certification and ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a large environment, preferably ... **Technical Lead ** **Epsilon is now part of AMERICAN SYSTEMS!**...supporting more than 10,000 users. Tier 2 management includes; call management, accounts… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …the highest level of management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk. + Ability to provide technical directions and ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF… more
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