- Capital One (Mclean, VA)
- …Program Management - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable ... help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You… more
- Tyler Technologies, Inc. (Herndon, VA)
- …a small management team. The team oversees project management, product development, marketing, customer support and business development. The GM is first and ... that the business is operating efficiently and effectively. Help support the efforts of the Cafe Lead to ensure...in office two days per week. The Associate Account Representative is responsible for managing and expanding relationships within… more
- Tyler Technologies, Inc. (Herndon, VA)
- …of contact for Onboarding Channel Partners and Merchant Acquiring Clients. Technical Services Support Specialist Diagnoses and solves customer issues in a timely ... maintaining the integrity and security of all payment‑related operations. Software Support Specialist, Merchant Services Overland Park, Kansas | Yarmouth, Maine |… more
- Koniag Government Services (Chantilly, VA)
- …Solutions, LLC** , a Koniag Government Services company, is seeking Tier I Customer Support Representatives to support KTIS and our government ... Solutions (KTIS) is seeking dedicated Tier I Customer Support Representatives to join...are not limited to:** The Tier I Customer Support Representative will serve… more
- Mass Markets (VA)
- …(Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION DETAILS WANT AN ... of customers each week across the country to resolve support issues and ensure a best-in-class customer ...resolve support issues and ensure a best-in-class customer experience. In addition to providing exceptional service, you… more
- Koniag Government Services (Chantilly, VA)
- …Bachelor's degree in IT-related field preferred). + 5+ years of progressive customer support experience. + Previous experience in Tier II support or ... Tier II Technical Support Specialist to support KTIS and our government customer . This...technical issues. + Must be willing to obtain HDI Customer Service Representative Certification (or equivalent) within… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …for the Azure Core Networking team within Government Cloud environments. This role bridges Tier 1 operational support with Tier 2 specialized technical ... knowledge base Collaboration & Escalation Management + Serve as primary escalation point for Tier 1 support teams + Coordinate with Microsoft partners (ATT, BT,… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …Networking team within Government Cloud environments. This role serves as the highest tier of operational support for 24x7 operations (shift work), providing ... Senior Federal Network Support Engineer to provide expert-level technical infrastructure and...final escalation point for complex / critical Livesite incidents, customer -reported issues, and deployment incidents + Lead resolution of… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …partner capacity onboarding per business needs + Escalate complex issues to Tier 1.5/2 support following established protocols **Minimum Qualifications** + HS ... Federal Network Support Engineer to provide foundational technical infrastructure and software services support for the Azure Core Networking team within… more
- Red River (Chantilly, VA)
- …on good incidents management practices. + Act as a mentor to Level 1 Customer Service Representatives . + Responsibilities aligned with managing area of your team ... tier alignment + Provide after hours on call support as required + Other business duties as assigned **Minimum Education/Certification/Experience Requirements:**… more
