- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative ... issues (diagnosis/remediation, application install/configuration/removal, performance analysis/tuning). Where required the Tier II candidate will escalate to the… more
- NANA Regional Corporation (Arlington, VA)
- …training. ** Help Desk Support:** + Provide Tier I and Tier II help desk support; respond to requests for assistance received either directly ... of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the...as Bomgar. + Enter and resolve incidents assigned to Tier II in the ticketing system. +… more
- Koniag Government Services (Chantilly, VA)
- …and Infrastructure Solutions, LLC** , a Koniag Government Services company, is seeking a Tier II Technical Support Specialist to support KTIS and our government ... Koniag Technology & Infrastructure Solutions (KTIS) is seeking skilled Tier II Technical Support Specialists to join...of IT security principles and practices. + Experience with help desk ticketing systems and remote support… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical Support Specialist ( ... Help Desk ) serves as Key Personnel under the NSWCDD Corporate...IT security and service management policies. **RESPONSIBILITIES** + Provide Tier II /III technical support to end-users across… more
- Koniag Government Services (Chantilly, VA)
- …troubleshooting steps, and resolutions in the ticketing system. + Escalate complex issues to appropriate Tier II or Tier III support teams when necessary. + ... LLC** , a Koniag Government Services company, is seeking Tier I Customer Support Representatives to support KTIS and...in customer service or technical support. + Experience with help desk ticketing systems and remote support… more
- TekSynap (Arlington, VA)
- …Oversee all tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier - II Work Center support to receive and ... desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech...management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9.… more
- General Dynamics Information Technology (Fairfax, VA)
- …+ Daily maintenance of all ancillary environments (development, stage, UAT, demo, help desk ), + Interface and integration management. + Update system ... and approval by the government. + Document status on tasks daily. + Provide Tier II support as required + Other duties as assigned. + Interacting with the end… more
- HCA Healthcare (Richmond, VA)
- …today.** **Introduction** Do you have the career opportunities as an Application Analyst II you want with your current employer? We have an exciting opportunity for ... Do you want to work as an Application Analyst II where your passion for creating positive patient interactions...resources on application activities, to include, second and third tier application support. This role will also assist with… more
- AeroVironment (Manassas, VA)
- …during documentation reviews to validate company policies, procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue ... teams across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and… more