- Koniag Government Services (Chantilly, VA)
- …Technology and Infrastructure Solutions, LLC** , a Koniag Government Services company, is seeking a Tier II Technical Support Specialist to support ... time off, and more. Koniag Technology & Infrastructure Solutions (KTIS) is seeking skilled Tier II Technical Support Specialists to join our team. The… more
- Mass Markets (VA)
- …customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION ... a globally expanding, industry-leading organization. This position is a technical support role, troubleshooting VoIP Phones, Data...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- TekSynap (Dahlgren, VA)
- …Defense (DoD) and Navy IT security and service management policies. **RESPONSIBILITIES** + Provide Tier II /III technical support to end-users across ... **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist (Help Desk).** The Senior Customer Technical … more
- Trace Systems Inc (Portsmouth, VA)
- …relevant agency policy). + Minimum of two (2) to four (4) years of relevant experience for Tier II support roles, or four (4) or more years of experience for ... Job Overview Job Title: IT Service Desk Support - Tier II ...in accordance with employee checkout procedures. + Perform deeper technical troubleshooting and issue resolution, escalating unresolved matters to… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …prompt troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier - II work center support , receiving and logging trouble ... environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- **Overview** ACNT Tier II Trainer (SCSTC-2025-22889): A Navy Aegis ACNT Tier II Trainer to train fleet sailors at Aegis Readiness and Training Center ... Develops, tests, maintains and delivers training programs and related materials in support of Surface Combat Systems Training Command ATRC training objectives. +… more
- US Bank (Richmond, VA)
- …Friday (9am-5pm EST)._ **Daily Responsibilities:** + Technical Subject Matter Expert: Provide Tier 2 agents with mentor support when dealing with a difficult ... at a high-level approach with working directly with our Tier II , Product, and Engineering, Onboarding and...a resource to provide a broad range of advanced technical support to the customer success team… more
- General Dynamics Information Technology (Fairfax, VA)
- …for review and approval by the government. + Document status on tasks daily. + Provide Tier II support as required + Other duties as assigned. + Interacting ... and Responsibilities:** The candidate will be expected to provide dedicated O&M/ Technical Support as outlined below: + Critical issue ( Tier III) response and… more
- Koniag Government Services (Chantilly, VA)
- …and resolutions in the ticketing system. + Escalate complex issues to appropriate Tier II or Tier III support teams when necessary. + Follow up with ... Solutions (KTIS) is seeking dedicated Tier I Customer Support Representatives to join our technical support team. The ideal candidates will have a… more
- General Dynamics Information Technology (Chantilly, VA)
- …with end-users and customers to ensure timely resolution.** **Process tickets received from the Tier II support desk to resolution and escalate appropriate ... resolution scripts.** ** Support occasional weekend maintenance windows conducted by Tier II personnel.** **Prepare and submit After Action Reports (AAR)… more