- Transdev (New Carrollton, MD)
- Call Center Operations Manager Transdev in the greater Washington DC area at our WMATA contract is hiring for a Call Center Operations ... Manager . As the Call Center Operations Manager , you will directly oversee call center personnel to ensure positive morale and effective daily … more
- Ivyhill Technologies LLC (Bethesda, MD)
- … Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- Humana (Washington, DC)
- …We are seeking a dynamic and results-driven Sales Manager to lead our Agnostic Call Center Sales Team within the IFG line of business. This leader will drive ... key performance metrics in a fast-paced, remote sales environment. The Agnostic Sales Manager leads and grows an internal sales team for consistent and positive… more
- CoreSite (Reston, VA)
- …is completed on time. + Work with, and provides guidance, to the site Data Center Operations Manager to determine maintenance requirements for mechanical and ... digital infrastructure while nurturing your professional growth and success. Manager - Data Center Operations ...+ Provide day-to-day exceptional customer service and support. + On- call availability may be required to respond to emergency… more
- Amazon (Sterling, VA)
- …availability and reliability to meet or exceed defined service levels of data center operations . We are currently expanding our infrastructure management team ... and the drive and vision to take AWS Data Center Operations to the next level. The...manager - 2+ years experience in participating in on- call rotations, and providing after-hours support in an environment… more
- Amazon (Herndon, VA)
- …team of data technicians with varying skills - Provide weekly report to the data center manager - Maintain the on- call schedule coordinating absence and ... to meet or exceed defined service levels of data center operations . We are currently expanding our...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- Deloitte (Arlington, VA)
- …in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology ... needs and drive the functional architecture and design of the future-state contact center , including call routing, IVR flows, and omnichannel capabilities. +… more
- Amazon (Herndon, VA)
- … of some of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems ... and secure data centers in the world. Our Engineering Operations Technicians (EOT's) help keep them that way by...maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain,… more
- CACI International (Arlington, VA)
- Technical Operations Center Shift Lead - Night...- Act as escalation point for the Service Desk operations - Ability to be on call ... changing environment. Qualified candidates working with the Service Desk Manager will work to ensure all Service Level Agreements...- Manage staff schedules to ensure coverage for ongoing operations and surge events while meeting all SLAs -… more
- Amazon (Sterling, VA)
- …equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and ... may rotate on a predefined schedule. Some locations have on- call rotations. - Role may support more than one...troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related… more