- Pearl Interactive Network (Washington, DC)
- …for coaching, accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor ** **(CCS)** is responsible for providing ... out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in… more
- CVS Health (Annapolis, MD)
- …**Required Qualifications** - Demonstrated leadership abilities. - Experience with inbound call center operations. **Preferred Qualifications** - 2 years leading ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
- ICF (Reston, VA)
- Description The Bilingual Quality Assurance (QA) Specialist, reporting to the Call Center Quality Assurance (QA) Supervisor , will monitor the interviewing ... calls that require immediate corrective action to the QA Supervisor as well as the appropriate Manager and Shift... as well as the appropriate Manager and Shift Supervisor . You will also occasionally be required to immediately… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- TAD PGS, Inc. (Rockville, MD)
- …and processes performed + Administrative - manage the workload assigned and inform the supervisor of the status of work assigned + Analytical - able to analyze ... communicate with participants, other team + members and the supervisor via the telephone, in person, or in written...when these problems need to be escalated to the supervisor level + Teamwork - work as a member… more
- Amentum (Wheaton, MD)
- …for every thirty (30) hours worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and paid time off benefits. *This ... assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified… more
- Transdev (New Carrollton, MD)
- …request. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full ... Transdev in Washington, DC area is hiring a Dispatch Supervisor Assistant. This position assists the Dispatch Supervisor...Time Req ID: 3823 Pay Group: QQP Cost Center : 454 The above statements are intended to describe… more
- Lockheed Martin (Bethesda, MD)
- …Technology organization is seeking a driven and dedicated senior level IT Operations Supervisor to support the Lockheed Center for Leadership Excellence in ... **Description:** The Center for Leadership Excellence culture is centered around...situations calmly\. *Working times will include irregular hours and on\- call status including days, evenings, and weekends as needed\.… more
- Encore (Washington, DC)
- Position Overview The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor ... without assistance.* Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt,… more
- Otis Elevator Company (Lanham, MD)
- …MD 5000 Philadelphia Way, Lanham, MD, 20706 USA **Job Title** Senior Modernization Supervisor , Field Service **Role Overview** Would you like to join a truly ... is growing and we are recruiting a talented Sr Supervisor , Modernization Field Operations to take responsibility for the...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more