- Coinbase (Washington, DC)
- …service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is ... we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster… more
- Coinbase (Washington, DC)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team , you will lead a specialized team of ... focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its...are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills… more
- Capital One (Washington, DC)
- …- Eligible) This Senior Manager will serve as a critical leader on Concierge 's Strategy & Analytics team , specifically focused on driving deeper understanding ... both the existing Velocity Black business and Capital One Concierge , to drive customer outcomes and business...business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting… more
- SHI (Washington, DC)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...Services & Software business. The Customer Success Manager will work closely with… more
- SHI (Washington, DC)
- …our offices or yours.** **Job Summary** This exciting new role in the Partner Success team contributes to SHI's overall online presence by bringing what's best ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But...- all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- Capital One (Mclean, VA)
- …about hospitality and the customer experience to work on our Velocity Black Concierge product. You will have the opportunity to work on customer facing and ... roadmap for new launches and features. + Work alongside a passionate and collaborative team to create innovative new concierge experiences. We want you if you… more
- Capital One (Washington, DC)
- …roadmap for new launches and features. + Work alongside a passionate and collaborative team to create innovative new concierge experiences. **What we are looking ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. Velocity Black, a Capital One company,… more
- CBRE (Washington, DC)
- … objectives as well as the objectives of related teams. + Ensure personal and team outcomes have a positive impact on customer objectives. + Lead by example ... building. **What You'll Do:** + Coordinate and manage the team 's daily activities. Establish work schedules, assign tasks, and...Minimum of 4+ years of related (eg Front Desk, Concierge , Hospitality, Room Management, or Customer Service)… more
- Sunrise Senior Living (Arlington, VA)
- …as needed. + Track and disperse team member paychecks. **Training, and Contributing to Team Success ** + Participate actively as a member of a team and ... Principles of Service. + Contribute in the overall engagement programs and processes ( customer and team member engagement) including participating in the team… more
- CBRE (Washington, DC)
- …or equivalent experience required. + A minimum of 3-4 years of front desk, concierge , customer service, or other hospitality experience. + Open and flexible work ... concierge -quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology… more