- SAP (Herndon, VA)
- …positive and fair manner with timely updates and knowledgeable answers while acting as a customer advocate + Act as a primary point of contact for assigned ... internals must have manager's approval to transfer **POSITION SUMMARY** The Customer Success Advocate plays a critical role in delivering high quality support to… more
- Disabled Veteran Solutions (Arlington, VA)
- …Hey there, superstar! Disabled Veteran Solutions (DVS) is on the hunt for a rockstar Customer Advocate to join our Customer Service Division. At DVS, you're ... inclusive team that's all about making a difference. The Mission As a Customer Advocate , you'll be the healthcare hero for 50-70 individuals every day. You'll… more
- Lumen (Washington, DC)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role aligned to our ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual have the… more
- ServiceNow, Inc. (Vienna, VA)
- …work better for everyone. **What you get to do in this role:** The role of the Customer Success Advocate is to act as an advocate for our customers. You ... and capabilities to help customers achieve their goals. + Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer… more
- Confluent (Washington, DC)
- …strong advocates on behalf of Confluent + Work across the organization as the customer 's champion to advocate for their needs and ensure company alignment in ... the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role...Manager (SCSM) will play a key role in driving customer success, retention, and subscription expansion within our Public… more
- Microsoft Corporation (Arlington, VA)
- …Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer 's needs to the proper channels. Take ownership and work ... customers stake their entire business and reputation on Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for… more
- Lumen (Washington, DC)
- …operational interface to named elite customers by serving as the critical customer advocate and liaison for strategic enterprise accounts. Works directly ... trends and identifying areas for service improvement opportunities. + Serves as customer advocate , technical resource, and Subject Matter Expert for internal… more
- Benco Dental (Washington, DC)
- …Location: Baltimore, MD/Washington, DC Regional Sales Manager and Customer Advocate at Benco Dental At Benco ... owned for 90+ years Position Summary: As the Regional Sales Manager and Customer Advocate , you will be responsible for working with the Vice President of Sales… more
- Seek Now (Upper Marlboro, MD)
- …member of a team, and the team is only as strong as its weakest link + Customer Advocate - you deliver excellent customer service to every homeowner, agent, ... Company Story: Seek Now is a customer experience-technology company leveraging a network of professional...want to make every client a Seek Now brand advocate + Accountable - you create high-quality photos and… more
- TD Bank (Washington, DC)
- …(3) advocating for them with proactive insights & recommendations + Serves as a Customer advocate in improving customer financial confidence, providing ... Banking **Job Description:** The Retail Banker I is a customer liaison that is integral to delivering TD's Brand...member or internal Bank partners, while ensuring a positive Customer experience + Requires a broad knowledge and understanding… more
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