• Customer Experience ( CX…

    St. George Tanaq Corporation (Washington, DC)
    Customer Experience ( CX ) Designer WFH... will play a pivotal role in shaping the design , usability, and customer experience ... https://tanaq.com/tanaq-technical-services. **About the Role** We are seeking a human-centered, ** Customer Experience ( CX ) Designer...+ 7+ years of professional experience in CX , HCD, or UX design supporting large-scale… more
    St. George Tanaq Corporation (10/05/25)
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  • Manager, CX & Experimentation Advisory

    Acxiom (Annapolis, MD)
    …**What You Will Have:** + 5+ years of experience in marketing, customer experience ( CX ), and/or consulting related work. + Strong understanding ... The Manager, Customer Experience & Experimentation plays a...moments of friction. Use these insights to recommend and experience enhancements and develop personalization strategies + Design… more
    Acxiom (09/10/25)
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  • CX Technical Senior Program Lead

    Coinbase (Washington, DC)
    …collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to ... customer support interactions to create an effortless experience . As a CX Technical Senior Program...management skills with the ability to estimate work efforts, design project plans, and manage resources. * Ability to… more
    Coinbase (09/21/25)
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  • Enterprise Account Executive - Zoom CX East

    Zoom (Washington, DC)
    …role will focus on identifying and capturing greenfield opportunities, driving transformative customer experience ( CX ) outcomes through consultative solution ... value proposition and business impact Required Qualifications: + 7+ years of enterprise experience in contact center or selling CX technology solutions + History… more
    Zoom (09/25/25)
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  • Engineering Manager - EAA

    Coinbase (Washington, DC)
    …on chain. The EAA CX AE organization is responsible for building the customer experience platforms that streamlines the customer service and compliance ... doing (ie. job duties):* * Wear multiple hats of Customer Experience , CX Agent ...complex projects into smaller pieces and iterate on their design and implementation. * Be a thoughtful technical voice… more
    Coinbase (09/27/25)
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  • Human-Centered Design (HCD) Specialist

    St. George Tanaq Corporation (Washington, DC)
    …mission users. This role emphasizes user research, design thinking support, and customer experience ( CX ) validation to help ensure that AI-enabled ... mapping, and service blueprinting. + Assist in developing personas, user stories, and experience maps that inform system and interface design . + Contribute to… more
    St. George Tanaq Corporation (10/05/25)
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  • Senior Service Designer

    Steampunk (Mclean, VA)
    … experience in human centered design , service design , and/or customer experience design , translating user needs into concepts, personas, user ... and technology tools and trend to enhance the overall customer experience ( CX ) to engage...journeys, information architecture, user flows, wireframes and visual design prototypes + 5+ years of experience … more
    Steampunk (10/02/25)
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  • Sr. Analyst

    Verint Systems, Inc. (Annapolis, MD)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Function:** The Sr. Client Analyst is responsible for survey design , data evaluation, and development of in-depth insights tied...a team member and team leader + Voice of Customer / CX experience with multiple types… more
    Verint Systems, Inc. (08/22/25)
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  • Manager Customer Experience

    The Hertz Corporation (Washington, DC)
    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... field leaders on CX -related challenges and opportunities + Design , test, and iterate on new customer experience concepts in collaboration with Ops and… more
    The Hertz Corporation (08/23/25)
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  • Director, Consult Partner - Contact Center…

    Kyndryl (Washington, DC)
    …transformations. + Guide cross-functional consultants to design and implement customer experience ( CX ) transformation strategies. + Drive modernization ... **Who We Are** At Kyndryl, we design , build, manage and modernize the mission-critical technology...The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation… more
    Kyndryl (07/29/25)
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