- Ricoh Americas Corporation (Washington, DC)
- **Hospitality Customer Experience Manager ** Position Profile: Provides exceptional service-related support to Service Delivery customers in hospitality, ... Ricoh Workplace Services within a legal office setting. The Hospitality Customer Experience Manager supervises day-to-day operations of Managed Services… more
- Rubrik (Washington, DC)
- …and available, no matter the challenges that come your way. **About the role:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- The Hertz Corporation (Washington, DC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Michaels (Washington, DC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-GAINESVILLE, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- SHINE Systems & Technologies (Reston, VA)
- SHINE Systems is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of a financial and ... is ideal for budget analysts and program analysts with federal acquisition program experience . The Customer Relationship Manager (CRM) will provide support,… more
- Amazon (Arlington, VA)
- …Supervisors and their direct reports to act on issues or barriers impacting the customer experience . The Operations Manager will be accountable for creating ... lead for incident triage and response, and the knowledge manager for related data. The team delivers three core...three core service lines: alarm management, incident response, and customer support. If you would like to help the… more
- Chevy Chase Acura (Bethesda, MD)
- …people, control inventory performance, and maintain strong profitability while delivering a premium customer experience . The Senior Sales Manager will work ... Senior Sales Manager - New & Pre-Owned Operations Chevy Chase...professionalism, and continuous improvement * Support desking, negotiations, and customer escalations as needed Qualifications * Minimum 4+ years… more
- TekSynap (Springfield, VA)
- …of task order requirements throughout the period of performance, ensuring a high-quality customer experience . The Network Program Manager will serve as ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Network Program Manager (PM) is responsible for overseeing all aspects of the successful delivery… more
- Coinbase (Washington, DC)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- AltaGas (Springfield, VA)
- **Job Description** **Position Summary** The Customer Experience Analyst reports to the Manager , Customer Experience and will support the utility's ... customer experience (CX) strategy by integrating journey mapping, voice of...and insight generation into a unified view of the customer experience . This role is responsible for… more
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