- Nelnet (Washington, DC)
- …people where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support , customer success, or client-facing technical roles** **3+ years… more
- General Dynamics Information Technology (Chantilly, VA)
- …**Job Family:** IT Infrastructure and Operations **Skills:** Customer Service,System Administration, Technical Support ** Experience :** 5 + years of ... + Demonstrated experience in customer service + Demonstrated experience in technical support service + Demonstrated experience in system… more
- Palo Alto Networks (Reston, VA)
- …diverse cross-functional teams with open communication + Previous experience in a customer -facing technical support role ( Support Engineer) - ... equivalent military experience required **The Team** Our technical support team is critical to our...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Rocket Software (Washington, DC)
- …**Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support , etc.) working with Enterprise Content ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
- Microsoft Corporation (Arlington, VA)
- …(AI), or related field AND 4+ years experience in technology industry, cloud, technical support , and/or customer experience engineering OR equivalent ... technical problems? Do you take pride in enhancing customer experience through innovation? If the answer...you are the primary engineering contact accountable for your customer 's support experience on Azure.… more
- Leidos (Chantilly, VA)
- …required. + High school diploma or equivalent. + 1-3 years of experience in customer service, technical support , or product support roles. + Ability ... service forms. + Proficient with standard office software (eg, Microsoft Office) and customer support platforms or ticketing systems. + Ability to follow service… more
- Amazon (Arlington, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... team is searching for a passionate, driven, and talented technical program manager to plan customer capacity...with the ability to drive significant impact on the customer experience as well as the business.… more
- Confluent (Washington, DC)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Confluent (Washington, DC)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …of related experience **US Citizenship Required:** Yes **Job Description:** Customer Facing Technical Manager Deliver simple solutions to complex problems ... Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Customer Relationships,Leadership,Service Delivery ** Experience :** 5 + years...as a Customer Facing Technical Manager at GDIT. Here,… more