• Customer Resolution Associate…

    Prime Therapeutics (Washington, DC)
    …fuels our passion and drives every decision we make. **Job Posting Title** Customer Resolution Associate - Remote **Job Description** The Customer ... flexible schedule to accommodate business needs **Preferred Qualifications** + Associate 's degree in business, health care or related area...or related area of study + 1 year of customer service experience + 1 year of related work… more
    Prime Therapeutics (11/01/25)
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  • Senior Associate , Support Engineer…

    Capital One (Mclean, VA)
    Senior Associate , Support Engineer - Capital One Software ( Remote ) Ever since our first credit card customer in 1994, Capital One has recognized that ... Job Summary: We are seeking a highly skilled and motivated Production Support Senior Associate to join our Capital One Software Support team in a fast-paced Software… more
    Capital One (11/04/25)
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  • Senior Account & Relationship Manager…

    Wolters Kluwer (Annapolis, MD)
    …growth, market penetration, and customer satisfaction. **Work Arrangement** : 100% Remote position. You will report to the Associate Director, Field Sales ... **Senior Account & Relationship Manager - Remote R0051782 | CP/ESG TeamMate | WK Audit...customer satisfaction through proactive account management and issue resolution . + Provide input into forecasting, reporting, and continuous… more
    Wolters Kluwer (10/04/25)
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  • Product Support Analyst - Mortgage Technology…

    SitusAMC (Washington, DC)
    …production environments. Receives, validates, and routes software defects internally for resolution . Provides training to both clients and internal team members. ... activities as may be assigned by your manager. Qualifications/ Requirements: + Associate degree or equivalent from two-year college or technical school and one-year… more
    SitusAMC (10/16/25)
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  • Saas System Administrator 1 (System Administrator…

    M. C. Dean (Vienna, VA)
    …daily system administration of our SaaS platform and overseeing ticket resolution , incident tracking, and system-related communications. Ideal candidates will be ... highly organized, customer -focused, and capable of working in a fast-paced environment....incidents to appropriate technical teams and follow through on resolution . 1. **User Support and Documentation** + Provide Tier… more
    M. C. Dean (10/21/25)
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  • Systems Engineering Manager ( Remote )

    CareFirst (Reston, VA)
    …engineering tasks, as needed. Responsible for creating and maintaining area's customer based service level agreements. Responsible for mentoring staff and ... + Oversees system engineers and engineering support processes to ensure effective resolution of business issues. + Evaluates deliverables to ensure products and… more
    CareFirst (11/01/25)
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  • Scrum Master ( Remote )

    CareFirst (Reston, VA)
    …working agreements are being followed. Facilitates discussion, decision making, and conflict resolution within the team to improve team level performance and value ... in the use of Agile/Scrum/Lean/SAFe practices and methodology in delivering business/ customer value; or in equivalent methodology in IT delivery. **Preferred… more
    CareFirst (11/01/25)
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  • Quality Assurance Specialist III ( Remote )

    CareFirst (Reston, VA)
    …departmental quality monitoring templates in a timely manner to ensure prompt resolution . + Assists in development of special department projects and participates in ... skills. + Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for… more
    CareFirst (11/01/25)
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  • Business Operations Associate

    Actalent (Hanover, MD)
    …| 8:00 AM - 5:00 PM Hybrid | 4 days in office - 1 day remote **Job Summary** The Services Business Operations Associate (BOA) is responsible for ensuring the ... to Project Costing. Key qualities for this role include strong customer relationship‐building skills, conflict resolution , professionalism, attention to detail,… more
    Actalent (09/12/25)
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  • Service Desk Technician ( Associate -Level)

    Link Solutions Inc (Adelphi, MD)
    …+ Non- remote (relocation incentive available) The Service Desk Technician ( Associate -Level) will serve as the face of our team, interacting directly with ... Development. Link Solutions is seeking a Service Desk Technician ( Associate -Level) to join our team at Adelphi, MD. +...requests to Tier III and other teams for quick customer issue resolution . + May work alongside… more
    Link Solutions Inc (10/08/25)
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