- Microsoft Corporation (Annapolis Junction, MD)
- …Institute (PMI) or equivalent Project Management certification. Prosci or equivalent certification. Customer Success Account Mgmt IC4 - The typical base ... customer outcomes and account priorities to deliver ongoing customer success . Leverages Microsoft delivery management methodologies, processes, and… more
- ISC2 (Washington, DC)
- …degree in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management , Training Delivery Coordination, or ... all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is...accounts. You will ensure seamless delivery of services, proactive account management , and measurable customer … more
- NTT America, Inc. (Annapolis, MD)
- …degree required; advanced degree (MBA or equivalent) preferred. **Experience:** + 6+ years of customer success , account management , or related experience ... success plans. + Expertise in ITIL and/or Agile frameworks, project management methodologies, and customer success platforms. + Proven ability to… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …risk, and track renewal velocity. Requirements: Required + 10+ years of experience in Customer Success , Account Management , or Client Services within ... retention (NRR) and gross retention (GRR) through proactive account management , executive engagement, and measurable customer outcomes. + Collaborate closely… more
- Quorum (Washington, DC)
- …clients and identify new opportunities. **Required Qualifications** + 3+ years of experience in customer success , account management , or a related role ... trusted advisor by understanding their needs, business objectives, and pain points. + ** Customer Success :** Ensure clients are fully utilizing our platform and… more
- Cleo (Annapolis, MD)
- …+ 5+ years working at an Enterprise Software and/or SaaS Company in Customer Success , Sales/ Account Management , Professional Services, or ... ** Customer Success Manager** Remote - US **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of… more
- Brink's (Annapolis, MD)
- …in Business , Marketing, Logistics or related field. + 5+ years of experience in customer success , account management , or related roles. + Knowledge ... participate and grow. Job Description Job Summary: As a Customer Success Manager, you will be the...customer concerns, responsible for managing relationships and all customer communication. You will handle escalations, project management… more
- Quorum (Washington, DC)
- …technical products and services. **Required Qualifications** + 3+ years of experience in technical account management , customer success , or a similar ... for onboarding, implementation, and ongoing success . + ** Customer Success Management :** Ensure customers...in a startup or fast growing environment. **About the Account Management Team** + We're responsible for… more
- EAB (Washington, DC)
- …in a nonprofit environment) + Proven experience in partner engagement, account management , or customer success roles + Excellent communication skills, ... plays a crucial role in driving productive partner interactions and ensuring the success of Enroll360 partnership initiatives. The Account Manager supports the… more
- Sodexo (North Bethesda, MD)
- …10+ years of progressive leadership experience in client retention, strategic account management , or customer success . + Proven track record leading ... Overview** **Sodexo Campus** is currently looking to hire two **Vice President, Strategic Account Management ** . These roles are responsible for shaping and… more
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